Design Consultant: Moodboards, 3D Plans & Clienteling

Crate and Barrel; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Crate and Barrel is seeking a Designer to elevate the in-store, in-home, and virtual design experiences for customers, driving sales through enriched interactions and elevated design offerings.

You will create moodboards, 2D & 3D floor plans, product lists, and presentations using design tools; lead design consultations; ensure timely delivery; and stay current with brand aesthetics, product information, and industry trends.

Qualifications

• 1+ years of Furniture Sales/Home Decor Design or retail/customer service experience.
• Proficient in Google platforms and virtual communication; design tool experience preferred.
• Strong affinity for technology (2D/3D tools, video conferencing, floor planning).

Responsibilities

• Drive sales and deliver a differentiated experience through enriching customer interactions and elevated design offerings in-store, in-home, and virtually.
• Create moodboards and 2D/3D floor plans, product lists, and customer presentations.
• Lead design consultations in person, via email/phone, or virtually; translate client needs into design solutions.
• Deliver projects on time and within timelines.
• Understand brand aesthetics and merchandising strategy by channel (Store, E‑Commerce, Catalog).
• Stay informed about product information, care details, and industry trends; communicate these to customers.
• Build lasting client relationships and educate on design services (e.g., rewards programs, Design Trade, credit options).
• Collaborate with store teams to drive knowledge of design services and offerings.

Skills

Customer interaction

Design consultations

Sales

Communication

Technology affinity

Tools

Google Workspace

Video conferencing

Floor planning software

2D/3D design tools

Job description

Crate and Barrel is seeking a Designer to elevate the in-store, in-home, and virtual design experiences for customers, driving sales through enriched interactions and elevated design offerings.

You will create moodboards, 2D & 3D floor plans, product lists, and presentations using design tools; lead design consultations; ensure timely delivery; and stay current with brand aesthetics, product information, and industry trends.