Design Center & Visitor Experience Coordinator

Neal Communities of Southwest Florida, Inc.; Estero (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

PTO & paid holidays

Employer paid life insurance

Supplemental insurance

Long & short-term disability insurance

Tuition reimbursement

Employee Wellness Program

Employee Assistance Program (EAP)

Pet Insurance

Employee Service Awards

Vendor Discount Program

Employee Home Purchase Discount

Tuition Reimbursement Program

Job summary

Neal Communities of Southwest Florida, Inc. is seeking an administrative assistant/front desk support for the Discovery Center, Design Center, and sales operations in Estero, FL. You will greet visitors, register buyers, and assist with design previews and appointments.

Ideal candidates have 1 year of admin or customer service experience, strong Microsoft Office skills, and the ability to multitask. Bilingual English/Spanish preferred; valid driver's license required.

Qualifications

• 1 year of experience in administrative support or related field.
• Proficient with computers and Microsoft Office software.
• Ability to manage multiple priorities, greet and assist visitors, and support other departments as needed.
• Bilingual in English and Spanish preferred.
• Personable and highly motivated with excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Answer telephones and direct visitors who come into the office.
• Greet prospective and current buyers in the Design Gallery.
• Register new home buyers.
• Process and distribute daily mail, parcels, and packages.
• Conduct Design Gallery tours, explain the design process, and present available options.
• Conduct Feature Home reviews for buyers purchasing inventory homes.
• Conduct Design Previews for buyers purchasing to-be-built homes.
• Schedule Preview, Design, low-voltage, and pool appointments for new contracts.
• Assist with reselections and change orders, including DocuSign.
• Aid Design Consultants as needed.
• Open all models prior to salespeople arriving.
• Maintain model and completed feature home appearance.
• Maintain Discovery Center common areas (coffee bar, water station, restrooms).
• Report issues or concerns regarding models and Discovery Center to Sales Coordinator.
• Support events and meetings by coordinating RSVPs and ordering food.
• Monitor, order, and store office supplies.
• Keep community reports up to date.
• Manage UP system and UP calendar.
• Audit websites and interactive screens.
• Set up the TV loop.
• Organize plans.
• Type letters, make copies for meetings, and conduct research.

Skills

Administrative support

Customer service

Microsoft Office

Multitasking

Bilingual in English and Spanish (pref

Education

1 year of experience in administrative support or related field

Tools

Microsoft Office

Job description

Neal Communities of Southwest Florida, Inc. is seeking an administrative assistant/front desk support for the Discovery Center, Design Center, and sales operations in Estero, FL. You will greet visitors, register buyers, and assist with design previews and appointments.

Ideal candidates have 1 year of admin or customer service experience, strong Microsoft Office skills, and the ability to multitask. Bilingual English/Spanish preferred; valid driver's license required.