Dermatology Patient Services Coordinator

Scripps Health; San Diego (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & wellness benefits

Career development programs

Retirement options

Job summary

Scripps Health in Carmel Valley is seeking a Patient Service Representative for the Dermatology department. This full-time role (80 hours per pay period) runs Monday to Friday, 8 AM to 5 PM, at the Scripps Clinic in Carmel Valley.

You will be on the front line for creating a positive Scripps Health experience for our patients while handling essential registration and scheduling duties. The position includes gathering information for accurate registration, assigning Medical Record Numbers,

Responsibilities

• Interacting with patients and providers to gather information for accurate registration.
• Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions.
• Responding to customer billing and payment inquiries.
• Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation.
• Scheduling and confirming appointments in person or over the phone and entering appropriate insurance.
• Initiating and validating referrals/authorizations.
• Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns.

Job description

Scripps Health in Carmel Valley is seeking a Patient Service Representative for the Dermatology department. This full-time role (80 hours per pay period) runs Monday to Friday, 8 AM to 5 PM, at the Scripps Clinic in Carmel Valley.

You will be on the front line for creating a positive Scripps Health experience for our patients while handling essential registration and scheduling duties. The position includes gathering information for accurate registration, assigning Medical Record Numbers,