Dermatology Patient Concierge

Schweiger Dermatology Group; Saratoga (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K after 30 days

Your birthday as a personal holiday

Job summary

Schweiger Dermatology Group in Saratoga, CA is seeking a Full-Time Patient Coordinator to handle front office duties and support patients, providers, and staff. Healthcare experience is required.

The schedule is 30+ hours/week, Monday through Friday, with flexibility to cover in a team environment. Previous medical reception experience is preferred and proficiency with EMR systems and MS Office is desired.

Qualifications

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Tools

EMR software

Microsoft Word

Excel

Outlook

Job description

Schweiger Dermatology Group in Saratoga, CA is seeking a Full-Time Patient Coordinator to handle front office duties and support patients, providers, and staff. Healthcare experience is required.

The schedule is 30+ hours/week, Monday through Friday, with flexibility to cover in a team environment. Previous medical reception experience is preferred and proficiency with EMR systems and MS Office is desired.