Dermatology Patient Experience Coordinator

Schweiger Dermatology Group; Englewood Cliffs (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical (Virtual Care included)

HSA/FSA

Dental

Vision

401K after 30 days of employment

Short Term Disability

Pre-tax transit benefits

Your birthday is a personal holiday

Employee discounts on Schweiger skin‑c

cosmetic services

Job summary

Schweiger Dermatology Group in Englewood Cliffs seeks a Full-Time Patient Coordinator to handle front office duties, support patients, providers and staff. Prior healthcare experience is required and the role operates in a busy dermatology setting.

Schedule is full time (30+ hours) with weekday hours and rotating Saturdays; candidates should be flexible to cover as part of a team within 7am–7pm operating hours.

Qualifications

• HealthcareExperienceis required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Healthcare Experience

Medical Receptionist Experience

EMR software

Microsoft Word

Excel

Outlook

Communication

Interpersonal

Organizational

Customer service

Tools

EMR software

Microsoft Word

Excel

Outlook

Job description

Schweiger Dermatology Group in Englewood Cliffs seeks a Full-Time Patient Coordinator to handle front office duties, support patients, providers and staff. Prior healthcare experience is required and the role operates in a busy dermatology setting.

Schedule is full time (30+ hours) with weekday hours and rotating Saturdays; candidates should be flexible to cover as part of a team within 7am–7pm operating hours.