Dermatology Front Desk Specialist — Patient Concierge

Advancedderm; Wheat Ridge, Northern (CO, KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Incentive pay

Career advancement

Paid time off

Benefits package

Employee discount

401(k) matching

Job summary

Advanced Dermatology and Cosmetic Surgery in Colorado is hiring a Medical Receptionist to join a patient‑focused team. You will welcome patients, collect and verify information, and ensure accurate paperwork and insurance documents are ready for the visit.

You will support front office operations, schedule appointments, manage records, and communicate with patients by phone and in person, upholding safety protocols and offering outstanding customer service in a fast-paced dermatology practice.

Qualifications

• High School level education.
• Knowledge of medical terminology, medical computer programs and insurance policies preferred.
• Type 40 wpm.
• Proficiency in Word and Excel are required.
• The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills.
• Must have a positive attitude with impeccable customer service skills.

Responsibilities

• Facilitating the efficient and timely entry of the patient to the office setting.
• Greeting all patients in a professional manner.
• Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion.
• Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
• Support the front office business administrators, and the Office Manager, in various operations areas and tasks.
• Pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up; other duties as assigned by the Office Manager.
• Screening patients and employees daily upon entry.
• Checking patients In and Out.
• Rooming patients and keeping social distancing guidelines.
• Wearing proper Personal Protective Equipment (PPE).
• Sanitizing and cleaning respective areas as needed.

Skills

Customer service

Verbal communication

Written communication

Medical terminology

Education

High School diploma

Tools

Word

Excel

Medical software

Job description

Advanced Dermatology and Cosmetic Surgery in Colorado is hiring a Medical Receptionist to join a patient‑focused team. You will welcome patients, collect and verify information, and ensure accurate paperwork and insurance documents are ready for the visit.

You will support front office operations, schedule appointments, manage records, and communicate with patients by phone and in person, upholding safety protocols and offering outstanding customer service in a fast-paced dermatology practice.