Dermatology Front Desk Specialist – Patient Care

Dermatologists of Central States; Kalamazoo (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Kalamazoo is seeking a Medical Receptionist to greet patients, collect insurance information, schedule appointments, and support clinical staff. You will handle multi-line phones and ensure smooth front-desk operations in a fast-paced healthcare setting.

The role emphasizes patient care and accuracy, with benefits including medical, dental, and vision insurances, 401(k) matching, life insurance, EAP, and paid time off.

Qualifications

• High School diploma or equivalent is required.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and data.
• Scheduling appointments on the phone and at desks.
• Collecting outstanding balances and co-pays.
• Providing patients with support and guidance as needed.
• Maintaining a safe, secure, and healthy work environment by following procedures.

Skills

Medical terminology

Education

High School diploma

Job description

DOCS Dermatology Group in Kalamazoo is seeking a Medical Receptionist to greet patients, collect insurance information, schedule appointments, and support clinical staff. You will handle multi-line phones and ensure smooth front-desk operations in a fast-paced healthcare setting.

The role emphasizes patient care and accuracy, with benefits including medical, dental, and vision insurances, 401(k) matching, life insurance, EAP, and paid time off.