Dermatology Front Desk & Patient Concierge

DOCS Dermatology Group; West Bloomfield Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to join our patient-facing team in Michigan. You will greet patients, answer multi-line calls, verify insurance information, schedule appointments, collect co-pays, and assist with data entry in our EHR system.

The role emphasizes accuracy, patient service excellence, and collaboration with providers. A High School diploma is required; prior medical terminology experience is a plus, and a professional, friendly demeanor is essential.

Qualifications

• Medical terminology knowledge is a plus.
• Strong customer service and communication skills are required.
• Ability to manage multiple tasks and prioritize.
• Experience with medical front desk tasks is beneficial.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out and collecting insurance information.
• Data entry into EHR systems.
• Scheduling appointments by phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with guidance and support.
• Maintaining a safe and compliant work environment.

Skills

Medical terminology

Customer service

Phone etiquette

Data entry

Education

High School diploma or equivalent

Tools

EHR systems

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to join our patient-facing team in Michigan. You will greet patients, answer multi-line calls, verify insurance information, schedule appointments, collect co-pays, and assist with data entry in our EHR system.

The role emphasizes accuracy, patient service excellence, and collaboration with providers. A High School diploma is required; prior medical terminology experience is a plus, and a professional, friendly demeanor is essential.