Dermatology Front Desk & Patient Services Lead

Icon Fitness; Naperville (IL); On-site; USD 20,457 - 29,136; Full time

Job summary

Icon Fitness is hiring a Front Desk Receptionist for its dermatology medical office in Naperville, IL. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced environment. Responsibilities include greeting patients, scheduling appointments, answering inquiries, and maintaining accurate medical records. Strong organizational and communication skills are essential. Join our team to support the operational needs of our healthcare facility.

Qualifications

• Minimum of 1 year of experience in a medical office setting is preferred.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proven ability to establish rapport with patients and staff.

Responsibilities

• Greet patients and visitors warmly.
• Answer phone calls and manage medical scheduling.
• Maintain accurate medical records following HIPAA regulations.
• Utilize EHR software for patient management.
• Perform administrative duties including data entry.

Skills

Proficiency in medical scheduling

Strong understanding of medical terminology

Excellent communication skills

Strong organizational skills

Attention to detail

Tools

Electronic Health Record systems

Job description

Icon Fitness is hiring a Front Desk Receptionist for its dermatology medical office in Naperville, IL. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced environment. Responsibilities include greeting patients, scheduling appointments, answering inquiries, and maintaining accurate medical records. Strong organizational and communication skills are essential. Join our team to support the operational needs of our healthcare facility.