Dermatology Front Desk & Patient Intake Coordinator

North Idaho Dermatology; Coeur d'Alene (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision benefits

401(k) matching up to 4%

Product discounts on skincare and spa/

Cosmetic services discounts

Job summary

North Idaho Dermatology is seeking a Registration/Patient Intake Coordinator to support front desk operations at our Coeur d'Alene office. You will greet patients, collect insurance information, verify details, and schedule appointments while ensuring HIPAA compliance and excellent patient service.

The role may require travel to other North Idaho Dermatology offices. Hours generally run 6:30 a.m.–3:30 p.m. or 8:00 a.m.–5:00 p.m., Monday–Friday, with benefits including PTO and 401(k) matching.

Qualifications

• High school diploma or GED.
• 1 year of clinical front desk experience.
• Excellent customer service.
• General understanding of HIPAA guidelines.
• Proficiency in Word, Excel, and Google Docs.
• Ten Key experience preferred.
• Dermatology experience preferred.

Responsibilities

• Greet patients with a smile and a positive attitude.
• Check-in/check-out patients and collect demographic and insurance information.
• Answer calls promptly in a polite and professional manner.
• Collect co-payments as required.
• Assist with insurance verification for new and existing patients.
• Schedule appointments and make reminder calls.
• Maintain an accurate cash box and perform end-of-day balancing.
• Cross-train in other departments as needed.
• Maintain confidentiality and HIPAA compliance.
• Travel to other North Idaho Dermatology offices as needed.

Skills

Front desk experience

Customer service

HIPAA knowledge

Microsoft Office

Dermatology experience

Willingness to travel

Education

High school or GED

Tools

Word

Excel

Google Docs

Ten Key

Job description

North Idaho Dermatology is seeking a Registration/Patient Intake Coordinator to support front desk operations at our Coeur d'Alene office. You will greet patients, collect insurance information, verify details, and schedule appointments while ensuring HIPAA compliance and excellent patient service.

The role may require travel to other North Idaho Dermatology offices. Hours generally run 6:30 a.m.–3:30 p.m. or 8:00 a.m.–5:00 p.m., Monday–Friday, with benefits including PTO and 401(k) matching.