Dermatology Front Desk & Patient Concierge

Anne Arundel Dermatology; Suwanee (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Disability insurance

Paid time off

Paid holidays

Retirement Savings

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology in the North Atlanta area seeks a full-time Front Desk Receptionist in Suwanee, GA. You will greet patients, schedule appointments, verify insurance, and handle daily administrative tasks to ensure a smooth patient experience from arrival to departure.

The role requires strong customer service, attention to detail, and HIPAA knowledge. Willingness to travel to nearby Duluth and other clinic locations is required with mileage reimbursement.

Qualifications

• High school diploma or GED; 2+ years in customer-facing roles.
• 1+ year of medical receptionist experience preferred.
• Dermatology experience preferred and helpful.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts for required information and signatures.
• Check patients in and out.
• Monitor reception area and communicate with patients as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payments during closing duties.
• Distribute reports and correspondence to patient charts.
• Ensure messages, faxes, and interdepartmental communications are timely.
• Treat patients with dignity and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Skills

Excellent customer service

Attention to detail

Time management

HIPAA knowledge

EMR/EHR experience

Multi-line phone systems

Independent and team work

Willingness to travel to nearby sites

Education

High school diploma or GED

2+ years in customer-facing role

1+ years Medical Receptionist in clinical setting

Dermatology experience preferred

Tools

EMR/EHR

Job description

Anne Arundel Dermatology in the North Atlanta area seeks a full-time Front Desk Receptionist in Suwanee, GA. You will greet patients, schedule appointments, verify insurance, and handle daily administrative tasks to ensure a smooth patient experience from arrival to departure.

The role requires strong customer service, attention to detail, and HIPAA knowledge. Willingness to travel to nearby Duluth and other clinic locations is required with mileage reimbursement.