Dermatology Front Desk Concierge & Patient Care

Golden State Dermatology; Colorado Springs (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Product discounts

Medical, dental + vision insurance

Disability insurance

Life insurance

401K with match

Flexible spending accounts

EAP counseling

Exclusive discounts

Paid time off

Paid holidays

Pet insurance

Job summary

Golden State Dermatology is seeking a Medical Receptionist in Colorado Springs to ensure smooth front desk operations and exceptional patient service. You will check-in/out patients, verify insurance, and manage schedules while assisting with inquiries and records.

Experience in dermatology or healthcare, familiarity with EMR systems, and a patient-centered approach are valued as you help patients feel welcomed and well cared for.

Qualifications

• Customer service skills or a patient-centered mindset.
• Previous Dermatology, healthcare, or aesthetics experience.
• Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO).
• EClinicalWorks, EMA, or other EMR software

Responsibilities

• Warmly welcome patients and assist with check-in/check-out procedures; verify insurance coverage and eligibility; handle phone inquiries and maintain patient records.
• Manage appointment scheduling, audit future appointments, confirm attendance, collect insurance details and intake questions; offer earlier slots from waiting lists when possible.
• Provide product education to patients and staff, and sell skincare products available for purchase.
• Potentially take on additional duties as assigned by the Practice Manager to support clinic operations.
• Deliver exceptional service, ensuring patients feel welcome, comfortable, and well-cared-for during visits.

Skills

Customer service

Dermatology experience

Insurance knowledge

EMR software familiarity

Tools

EClinicalWorks

EMA

Job description

Golden State Dermatology is seeking a Medical Receptionist in Colorado Springs to ensure smooth front desk operations and exceptional patient service. You will check-in/out patients, verify insurance, and manage schedules while assisting with inquiries and records.

Experience in dermatology or healthcare, familiarity with EMR systems, and a patient-centered approach are valued as you help patients feel welcomed and well cared for.