Dermatology Front Desk Coordinator – Patient Care & Benefits

Skin And Cancer Institute; Redding, Northern (CA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K

Paid time off

Professional development

Supportive work environment

Job summary

Skin and Cancer Institute in Redding, CA is seeking a Patient Care Coordinator to manage front desk operations, greet patients, verify insurance, collect payments, and support clinical staff. The role requires strong communication, HIPAA compliance, and experience with EMA, Lightspeed, and standard medical office workflows.

The successful candidate will handle patient intake, scheduling, and documentation with attention to detail, ensuring a welcoming and efficient patient experience in a

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office or customer service role preferred.
• Familiarity with HIPAA and healthcare operations beneficial.
• Additional training in medical office administration is a plus.

Responsibilities

• Greet patients and check in/out per Customer Service standards.
• Verify insurance, collect and document payments, and maintain EMA records.
• Schedule and update patient appointments; manage provider calendars.
• Prepare and balance daily payments; generate superbills.
• Maintain a clean reception area and organize patient charts and records.

Skills

Customer service

Communication

Insurance/billing

Microsoft Office

EMA

Lightspeed

HIPAA confidentiality

Payment processing

Education

High school diploma or equivalent

Medical office experience (1–2 yrs)

Tools

EMA

Lightspeed

Klara

ModMed

Job description

Skin and Cancer Institute in Redding, CA is seeking a Patient Care Coordinator to manage front desk operations, greet patients, verify insurance, collect payments, and support clinical staff. The role requires strong communication, HIPAA compliance, and experience with EMA, Lightspeed, and standard medical office workflows.

The successful candidate will handle patient intake, scheduling, and documentation with attention to detail, ensuring a welcoming and efficient patient experience in a