Dermatology Front Desk Concierge

Tucson Dermatology, Ltd.; Tucson (AZ); In loco; USD 22.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with employer match

Professional development

Employee discounts

Descrizione del lavoro

Tucson Dermatology, Ltd. is seeking a Full-Time Front Desk Receptionist to warmly greet patients, manage scheduling, and handle insurance-related conversations.

You’ll support smooth clinic operations across Tucson and Oro Valley offices with strong customer service and privacy focus. Responsibilities include checking in/out patients via EHR, verifying insurance, collecting co-pays, and coordinating with Billing and Marketing as needed.

Competenze

• High school diploma or equivalent is required.
• Prior customer service experience is preferred.
• Experience with medical front desk or EHR systems is a plus.

Mansioni

• Greet patients and visitors promptly and warmly, in line with service standards.
• Check patients in and out using the EHR system.
• Schedule appointments accurately based on provider schedules and visit types.
• Audit physician schedules to catch and correct scheduling discrepancies.
• Answer phone calls professionally and direct inquiries to the right person.
• Obtain, record, and update patient information for billing accuracy.
• Verify insurance, collect co-pays, and explain benefits and payments due.
• Manage clinic flow and notify providers of arrivals or delays.
• Communicate reminders, pre-visit instructions, and office policies.
• Protect patient confidentiality and HIPAA compliance.

Conoscenze

Customer service

Communication

Attention to detail

HIPAA knowledge

Basic math

Computers

Spanish bilingual

Formazione

High school diploma or equivalent

Strumenti

EHR system experience

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Tucson Dermatology, Ltd. is seeking a Full-Time Front Desk Receptionist to warmly greet patients, manage scheduling, and handle insurance-related conversations.

You’ll support smooth clinic operations across Tucson and Oro Valley offices with strong customer service and privacy focus. Responsibilities include checking in/out patients via EHR, verifying insurance, collecting co-pays, and coordinating with Billing and Marketing as needed.