Dermatology Front Desk & Call Center Associate (Remote)

Tareen Dermatology; Thief River Falls (MN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Disability Insurance

Paid Holidays

Job summary

Tareen Dermatology in Thief River Falls, MN, is seeking a Medical Receptionist to be the first point of contact for patients. You will greet patients, check in visits, schedule appointments, and act as a liaison between medical staff and patients.

This full-time, multi-location role combines front desk work on-site and call center duties remotely when needed. Requirements include a high school diploma, 3+ years medical office experience, and prior customer service experience.

Qualifications

• Knowledge of medical terminology.
• Warm and welcoming bedside manner.
• Exceptional teamwork skills.
• Always maintains professional appearance and demeanor.
• Reliable and dependable.

Responsibilities

• Greet and check-in patients scheduled visits; registers demographic information and processes payment plans and copays.
• File/scan Medical records and patient correspondents.
• Check all insurance for accuracy, make necessary phone calls.
• Answer all calls timely and with courtesy and direct all calls to appropriate parties.
• Check VM for messages, distribute accordingly.
• Confirm next day appointments are accurate and all information is verified.
• Assist with all incoming fax messages.
• Schedule appointments, accurately and efficiently.
• Preparation of new patient charts.
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines.
• Monitor Contact Emails and follow proper protocol.
• Knowledge of services rendered.
• Order office supplies as need.
• Follow HIPAA and OSHA policies.
• Other duties as assigned.

Skills

Medical terminology

Bedside manner

Teamwork

Professional appearance

Reliability

Education

High school or equivalent

3+ years medical office experience

Customer service experience

Job description

Tareen Dermatology in Thief River Falls, MN, is seeking a Medical Receptionist to be the first point of contact for patients. You will greet patients, check in visits, schedule appointments, and act as a liaison between medical staff and patients.

This full-time, multi-location role combines front desk work on-site and call center duties remotely when needed. Requirements include a high school diploma, 3+ years medical office experience, and prior customer service experience.