Medical Receptionist - Hybrid

TAREEN DERMATOLOGY PA; Thief River Falls (MN); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

Dental Insurance

Vision Insurance

401(k)

401(k) Matching

Life Insurance

Employee Assistance Program

Disability Insurance

Paid Holidays

Job summary

Tareen Dermatology is seeking a Medical Receptionist for Thief River Falls, MN, with hybrid duties including front desk and remote call-center work. The role requires scheduling visits, greeting patients, and coordinating with medical staff. On-site Mondays, Tuesdays, and Fridays; remote call center duties may be assigned when onsite coverage is not needed.

Requirements include 3+ years in a medical office and prior customer service experience. High school diploma or equivalent is required.

Qualifications

• 3+ years of medical office experience.
• Prior customer service experience required.

Responsibilities

• Greets and checks-in patients and schedules visits.
• Registers demographics and processes payments and copays.
• File/scan medical records and patient correspondence.
• Check insurance for accuracy and make necessary calls.
• Answer calls promptly and route to the appropriate party.
• Check voicemail and distribute messages as needed.
• Schedule appointments and prepare new patient charts.
• Handle releases of information per policy.
• Order office supplies and maintain HIPAA/OSHA compliance.

Skills

Medical terminology

Welcoming bedside manner

Teamwork

Professional appearance

Reliability

Education

High school diploma or equivalent

Job description

Description

Job Title: Medical Receptionist

FLSA Status: Non-Exempt

Job Type: Full Time

Work Locations: Thief River Falls and remote

Schedule and Work Location

This is a flexible, multi-location position that supports both our front desk and call center operations. The employee will be scheduled to work onsite as a medical receptionist at our new Thief River Falls location on Mondays, Tuesdays, and Fridays. When onsite receptionist coverage is not needed, the employee may be assigned to call center duties, which may be performed remotely.

Education and Experience

• High school or equivalent required.
• 3+ years of medical office experience required
• Prior customer service experience required.

Required Skills

• Knowledge of medical terminology.
• Warm and welcoming bedside manner.
• Exceptional teamwork skills.
• Always maintains professional appearance and demeanor.
• Reliable and dependable.

Job Summary

As a Medical Receptionist, you will be the first point of contact for patients. Cheerfully greeting and checking in-patients, scheduling patient visits, and acting a liaison between medical staff and patients.

Responsibilities

• Greets and checks-in patients scheduled visits; registers demographic information and processes payment plans and copays.
• File/scan Medical records and patient correspondents.
• Check all insurance for accuracy, make necessary phone calls.
• Answer all calls timely and with courtesy and direct all calls to appropriate parties.
• Check VM for messages, distribute accordingly.
• Confirm next day appointments are accurate and all information is verified.
• Assist with all incoming fax messages.
• Schedule appointments, accurately and efficiently.
• Preparation of new patient charts.
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines.
• Monitor Contact Emails and follow proper protocol.
• Knowledge of services rendered.
• Order office supplies as need.
• Follow HIPAA and OSHA policies.
• Other duties as assigned.

Requirements

Work Environment

While performing the duties of this job, the employee regularly works in a clinic setting. Occasional travel to other locations is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk, hear and smell. The employee must be able to sit for 90% of the workday. The employee must be able to lift or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Benefits

• Paid time off
• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Disability Insurance
• Paid Holidays

Mission Statement

The mission for Tareen Dermatology is to provide compassionate, state of art dermatologic care to each patient with emphasis on early diagnosis, patient education, and comprehensive skincare.

Our vision is to exceed the patient’s expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community.

Tareen Dermatology is an E-Verify employer. As part of the hiring process, we use E-Verify to confirm the identity and employment eligibility of all newly hired employees.