Dermatology Front & Back Office Specialist

Paylocity; Visalia (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Peak Dermatology is seeking a Front & Back Office Assistant to deliver exceptional patient service while supporting administrative and clinical operations across locations. You will assist with scheduling, registration, referrals, and prior authorizations, while helping with cosmetic procedures and office workflows.

The role involves front and back office duties, patient education, EMR data entry, and coordination with providers to ensure efficient and compliant patient care in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Dermatology, cosmetic, or medical office experience preferred.
• Strong customer service, communication, and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of electronic medical records and medical terminology preferred.
• Ability to travel between Company locations as needed.

Responsibilities

• Greet and assist patients in a friendly, professional manner.
• Schedule appointments for all Peak Dermatology locations.
• Answer incoming telephone calls and direct inquiries appropriately.
• Process incoming faxes and patient communications.
• Schedule referrals and coordinate specialty appointments.
• Process and follow up on prior authorizations.
• Optimize patient satisfaction and provider efficiency through effective scheduling.
• Ensure treatment information, patient forms, and documentation are accurately entered into patient charts in a timely manner.
• Collect co-payments, cosmetic payments, product purchases, and outstanding patient balances.
• Maintain office supply inventory and coordinate replenishment of necessary materials.
• Travel to other Peak Dermatology locations when required.
• Prepare patients for examinations and assist during procedures as directed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Dermatology experience

Travel flexibility

Education

High school diploma or equivalent

Medical Assistant certification

Tools

EMR software

Job description

Peak Dermatology is seeking a Front & Back Office Assistant to deliver exceptional patient service while supporting administrative and clinical operations across locations. You will assist with scheduling, registration, referrals, and prior authorizations, while helping with cosmetic procedures and office workflows.

The role involves front and back office duties, patient education, EMR data entry, and coordination with providers to ensure efficient and compliant patient care in a fast-paced