Dermatology Clinic Patient Services Specialist

OU Health; Oklahoma City (OK); Hybrid; USD 38,000 - 52,000; Full time

Job summary

OU Health in Oklahoma City is seeking a Patient Services Representative II for the Dermatology Clinic. The role coordinates patient schedules, greets patients, collects demographics, processes payments, and supports EMR tasks with care and professionalism.

Ideal candidates have 3+ years in customer service, including clinic exposure, and strong communication, Microsoft Office, and cash handling skills. This full-time position emphasizes accuracy, confidentiality, and teamwork within a busy

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience, including at least 6 months in a clinical environment.
• Advanced verbal and written communication skills.
• Advanced customer service skills.
• Advanced proficiency with Microsoft Office tools.
• Knowledge of hospital policies and procedures.
• Keyboarding skills sufficient to meet job requirements.

Responsibilities

• Schedules patient appointments by telephone or in person.
• Greets patients on arrival and assists with intake and demographics.
• Verifies insurance eligibility, referrals, and follows up on status.
• Balances cash drawer and processes payments; writes receipts.
• Operates EMR tasks: upload insurance cards, file charts, and notes.
• Distributes encounter forms and ensures completeness and signatures.
• Supports coordination of referrals and ancillary services as needed.
• Maintains patient confidentiality and professional communication.

Skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

OU Health in Oklahoma City is seeking a Patient Services Representative II for the Dermatology Clinic. The role coordinates patient schedules, greets patients, collects demographics, processes payments, and supports EMR tasks with care and professionalism.

Ideal candidates have 3+ years in customer service, including clinic exposure, and strong communication, Microsoft Office, and cash handling skills. This full-time position emphasizes accuracy, confidentiality, and teamwork within a busy