Dermatology and Cosmetic Receptionist - River Oaks

Elite Dermatology; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Elite Dermatology in Houston, TX is seeking a polished Dermatology and Cosmetic Receptionist to be the welcoming face of our River Oaks team, providing an exceptional patient experience from first contact.

You will greet patients, schedule and confirm appointments for medical dermatology, plastic surgery, and cosmetic services, answer multi-line calls, verify insurance, collect copays, and maintain EMR records with the clinical staff to ensure smooth patient flow.

Qualifications

• Prior front desk/receptionist experience in medical or dermatology preferred.
• Strong communication and interpersonal skills with a patient-first attitude.
• Familiarity with EMR systems and medical scheduling software is a plus.

Responsibilities

• Greet and check in patients at the front desk.
• Schedule, confirm, and manage appointments for medical dermatology, plastic surgery, and cosmetic services.
• Answer multi-line phones, respond to inquiries, and route calls appropriately.
• Verify patient insurance, collect copays, and process payments.
• Maintain patient records using EMR software and coordinate with clinical staff.

Skills

Front desk experience

Customer service

Bilingual English/Spanish

Job description

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

About the Role

Elite Dermatology is looking for a polished and personable Dermatology and Cosmetic Receptionist to join our River Oaks team in Houston, TX. This is your opportunity to be the welcoming face of a premier dermatology practice, delivering an exceptional patient experience from the very first hello. If you thrive in a fast-paced medical environment and love helping people look and feel their best, we want to hear from you!

Responsibilities

• Greet and check in patients in a warm, professional manner at the front desk
• Schedule, confirm, and manage appointments for both medical dermatology, plastic surgery, and cosmetic services
• Answer multi-line phones, respond to patient inquiries, and route calls appropriately
• Verify patient insurance, collect copays, and process payments accurately
• Maintain and update patient records using electronic medical records (EMR) software
• Coordinate with clinical staff to ensure smooth patient flow throughout the office
• Assist with cosmetic consultation scheduling and follow-up communications

Requirements

• Prior experience in a medical or dermatology front desk/receptionist role preferred
• Familiarity with EMR systems and medical scheduling software
• Knowledge of insurance verification and medical billing basics
• Excellent communication and interpersonal skills with a patient-first attitude
• Professional, polished appearance and demeanor befitting a cosmetic practice
• Strong organizational skills with the ability to multitask in a busy environment
• Bilingual (English/Spanish) a plus