Medical Receptionist

WizeHire, Inc; Houston (TX); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Uniform allowance

Vision and dental benefits

401(k) matching

Job summary

WizeHire, Inc in Houston, TX is seeking a Medical Receptionist to support front desk and administrative duties, coordinating daily operations for doctors, staff, visitors, and patients. You will schedule appointments, answer inquiries, and monitor stock and supplies in a busy dermatology practice.

The role requires at least 2 years of healthcare front desk experience, knowledge of medical terminology and HIPAA regulations, and excellent communication, organization, and time-management skills.

Qualifications

• 2 years of experience in a healthcare facility as a Medical Receptionist.
• Working knowledge of medical terminology and HIPAA regulations.
• Proficient in Microsoft Office Suite.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients in person and over the phone and direct them as needed.
• Schedule appointments and manage doctor calendars.
• Verify insurance eligibility and benefits.
• Maintain patient records with confidentiality.
• Answer inquiries and assist with emergencies.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Time management

Microsoft Office Suite

Medical terminology

HIPAA knowledge

Education

2 years healthcare receptionist experience

Tools

Microsoft Office Suite

IT systems familiarity

Job description

The Medical Receptionist is responsible for assisting with the front office and administrative duties, coordinating the daily administration of doctors, staff, visitors, and patients, scheduling appointments, answering patient inquiries, handling patient emergencies, and monitoring stock and supplies.

Responsibilities

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Verify eligibility and benefits for medical insurance (2+ years)
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism.
• Adhere to policy and procedures during all activities.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timeously.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.

Qualifications

Required Skills/Abilities

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Proficient with Microsoft Office Suite or related software.

Education and Experience

2 years of experience at a healthcare facility in a Medical Receptionist role (essential).

Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding.

Innovative thinker with strong conceptual and problem-solving skills.

Meticulous attention to detail with the ability to multitask.

Strong organizational, administrative, and planning skills.

Ability to work under pressure and react effectively to emergency situations.

Ability to use discretion while working with sensitive information.

Excellent documentation, communication, and IT skills.

Passionate about healthcare excellence.

Preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and vibration. The noise level in the work environment is usually moderate.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation

$16 - $19/hour

We are a physician-owned (non-venture capital) private dermatology practice in the Houston/Katy area. We believe in providing excellent patient care while promoting a growth-oriented workplace that focuses on promoting from within.

• Competitive compensation structure
• Paid vacation, medical insurance, and uniform allowance (after 90 days)
• Access to vision and dental benefits
• Employer matched 401(k) (after 1 year)