Deputy Program Support Manager (PSM) (3961)

Three Saints Bay, LLC; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Three Saints Bay, LLC, a Federal Government Contractor, seeks a Deputy Program Support Manager (PSM) in Washington, DC to support the Program Manager across HQ and four regional offices.

You will oversee operations, manage staff, ensure contract compliance, and prepare performance reports for government oversight. Strong leadership, communication, and MS Office proficiency are essential. The role is based in Washington, DC and offers a comprehensive benefits package.

Qualifications

• Bachelor's degree required and 6+ years of progressive management experience.
• 3+ years leading a team of similar size and scope as HQ contract personnel.
• Experience managing seasonal/temporary staff and preparing internal/external reports.
• Advanced MS Office skills; strong written and verbal communication abilities.

Responsibilities

• Oversee operations at the location to ensure contract performance and compliance.
• Hire, manage, and develop staff; assign personnel to meet workload needs.
• Prepare management, technical, and personnel reports for internal and external use.
• Coordinate with Government management and ensure timely deliverables and data.
• Lead continuous improvement to enhance service delivery and performance.

Skills

Leadership

Communication

Project coordination

Regulatory understanding

Education

Bachelor's Degree

Tools

MS Word

MS PowerPoint

MS Excel

MS Outlook

Job description

Deputy Program Support Manager (PSM) (3961)

Location Washington, DC

Job Code 3961

# of Openings 1

Eagle Harbor, LLC , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Deputy Program Support Manager (PSM) in Washington, DC.

Position Overview:

Supports the Program Manager as Deputy Program Management, providing support includes but is not limited to comprehensive onsite program and administrative support for the Headquarter Office and four (4) Regional Offices.

Position Responsibilities:

• The Deputy Program Support Manager (DPSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The DPSM shall liaise with staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. Anticipated tasks include, but are not limited to, the following:
• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
• Responsible for Daily Reporting and with input from the Government Management staff, the DPSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
• Ensures that each Contractor employee signs an acknowledgement of Controls and a Standards of Conduct within I-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PU) standards
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
• Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance
• Promote innovation, efficiency, and effectiveness
• Resolve problems with minimal disruption to the activities being performed under the contract.
• Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
• Participate in conference calls and digital video conferences
• May be requested to provide formal and informal briefings to visitors or at off-site conferences
• Support in ongoing studies and evaluations
• Ensure satisfactory conformance with contract provisions and performance metrics

Position Requirements:

• Bachelor's Degree
• Six (6) years of progressive management experience in a high volume production or office environment, including; Three (3) years managing a team the size and scope of the Headquarter assigned, including; Three (3) years managing seasonal/temporary work force, including; Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
• Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use
• Knowledge and expertise in personnel management
• Excellent oral and written communication skills
• Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
• Ability to prioritize workload for large teams and possess excellent organizational skills
• Ability to interpret and apply regulatory material
• Capable of performing duties of any Records Support Associate
• Must be bonded if performing cashier closeout functions

Position is located in Washington, DC.

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.