Deputy Program Manager

Cherokee Federal; Washington (District of Columbia); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K and other benefits

Job summary

Cherokee Federal is seeking a Deputy Program Manager to oversee operations at the Washington, DC location with responsibilities for contract performance and staff management. The role requires a Secret clearance and U.S. citizenship or permanent residency per contract terms.

Responsibilities include staffing, reporting, and ensuring compliance with privacy, security, and program standards while coordinating with DOS and other U.S. government agencies as needed.

Qualifications

• Six years of progressive management experience in high-volume environments.
• Three years managing teams of similar size to the HQ contract scope.
• Three years leading seasonal/temporary workforces.
• Proficient with MS Office applications and reporting.
• Ability to prepare management, technical and personnel reports.

Responsibilities

• Oversee all operations at the location and ensure high performance.
• Assign personnel to work areas to match fluctuating workloads.
• Ensure compliance with Privacy Act and PII standards.
• Hire and manage staff throughout the contract life cycle.
• Provide timely performance data to Government for monitoring.

Skills

MS Word

MS PowerPoint

MS Excel

MS Outlook

Oral and written communication

Prioritize workload

Education

Bachelor's Degree

Tools

MS Word

MS PowerPoint

MS Excel

MS Outlook

Job description

Deputy Program Manager

This position requires an active Secret clearance to be considered.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

The Deputy Program Support Manager (DPSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The DPSM shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority.

Compensation & Benefits

Estimated Starting Salary Range for Deputy Program Manager: Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities

• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
• Responsible for daily reporting and, with input from the Government Management staff, the DPSM assigns Contractor personnel to specific work areas to accommodate fluctuating workloads
• Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1 day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
• Provide delivery of timely and performance‑related data to the Government to allow adequate monitoring, oversight, and performance measurement of support services
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance
• Promote innovation, efficiency, and effectiveness
• Resolve problems with minimal disruption to the activities being performed under the contract
• Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
• Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies
• May be requested to provide formal and informal briefings to visitors or at off‑site conferences
• Support USG in ongoing studies and evaluations
• Ensure satisfactory conformance with contract provisions and performance metrics
• Performs other job‑related duties as assigned

Qualifications

• Bachelor's Degree
• Six (6) years of progressive management experience in a high volume production or office environment
• Three (3) years managing a team the size and scope of the Headquarter assigned
• Three (3) years managing seasonal/temporary work force
• Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS PowerPoint, MS Excel, and MS Outlook.
• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
• Knowledge and expertise in personnel management
• Excellent oral and written communication skills
• Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
• Ability to prioritize workload for large teams and possess excellent organizational skills
• Ability to interpret and apply regulatory material
• Capable of performing duties of any Records Support Associate
• Must be bonded if performing cashier closeout functions
• Must pass pre‑employment qualifications of Cherokee Federal

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations.