Deputy Program Manager (DPM) - Site Lead

Armada LTD; Fort Worth (TX); On-site; USD 105,000 - 140,000; Full time

Job summary

ARMADA seeks a Deputy Program Manager to direct daily operations across Visitor Processing, Badge Room, Mail Screening and Currency Destruction at our Ft. Worth site. You will lead security staff, ensure SOP adherence, and drive KPI performance to support mission success.

You will manage HSPD-12 workflows, oversees overtime with the COR, and produce weekly/monthly reports while implementing the QCP and maintaining OSHA standards and customer service excellence.

Qualifications

• Must be US citizen and able to obtain client adjudication.
• Minimum five years of supervisory experience in multi-function security operations.
• Intermediate computer skills; knowledge of credentialing and access control systems.

Responsibilities

• Supervise daily operations for Visitor Processing, Badge Room, Mail Screening, and Currency Destruction.
• Manage HSPD-12 workflows, ensuring badge issuance, accountability, and compliance.
• Enforce SOPs and OSHA standards; schedule reliefs for physically demanding tasks.
• Prepare weekly and monthly operational reports; implement QCP and corrective actions.
• Serve as floater to backfill critical posts; manage overtime with COR.
• Other duties as assigned.

Skills

Leadership

Security Operations

Supervisory experience

OSHA compliance

Credentialing systems

Customer service

Education

HS Diploma

Tools

MS Office

Access control systems

Job description

Type: Full Time

Location: Ft. Worth, TX

Overtime Exempt: Yes

Reports To: ARMADA HQ

Security Clearance Required: Ability to obtain and maintain a favorable client specific adjudication.

******************CONTINGENT UPON AWARD********************

The Deputy Program Manager (DPM) directs daily operations, including Visitor Processing, Badge Room/HSPD-12, Mail Screening, and Currency Destruction. The DPM ensures compliance with Key Performance Indicators (KPIs), staff scheduling, and occupational safety standards (OSHA 1910.95). This role also serves as a floater, providing coverage and leadership support for critical posts as needed.

Duties & Responsibilities

• Deputy Program Manager will supervise daily operations for Visitor Processing, Badge Room, Mail Screening, and Currency Destruction activities.
• Manage Homeland Security Presidential Directive-12 (HSPD-12) workflows, ensuring badge issuance, accountability, and compliance.
• Deputy Program Manager will enforce Standard Operating Procedures (SOPs) and OSHA safety standards, schedule reliefs for physically demanding tasks.
• Prepare and maintain weekly and monthly operational reports; implement the Quality Control Plan (QCP) and corrective actions as required.
• Deputy Program Manager will serve as a floater to backfill critical posts and manage overtime in coordination with the Contracting Officer's Representative (COR).
• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs)

The Deputy Program Manager (DPM) will have the:

• Ability to obtain and maintain a client specific adjudication.
• Intermediate computer skills; knowledge of credentialing systems.
• Skill in providing on-site leadership, guidance, and supervision to security personnel while ensuring compliance with client standards and operational requirements.
• Skill in coordinating with client representatives and internal leadership to resolve operational issues and support mission success.
• Skill in providing excellent customer service and effectively managing schedules to support operational requirements.
• Ability to maintain situational awareness, ensure proper system use and accountability, and respond effectively to operational or security-related incidents.

Minimum/General Experience

• Must be a US Citizen
• Must be able to obtain and maintain a favorable client specific adjudication. Secret or Top Secret clearance is preferred.
• Minimum of five (5) years of supervisory experience in multi-function security operations.
• Intermediate computer skills, with knowledge of credentialing and access control systems.
• Safety-first mindset, with experience enforcing personal protective equipment (PPE) requirements and Occupational Safety and Health Administration (OSHA) standards.

Minimum Education

• HS Diploma, or equivalent

Disclaimer

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position.

Special Notes

Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.