Deputy Program Manager (DPM) – Site Lead

ARMADA, Ltd.; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A security services company in Fort Worth is seeking a Deputy Program Manager to oversee daily operations, including Visitor Processing and security compliance. The ideal candidate will have at least five years of supervisory experience in security operations, possess intermediate computer skills, and be able to maintain a favorable client specific adjudication. Responsibilities include managing staff, enforcing safety standards, and preparing operational reports. This full-time role offers an opportunity for impactful leadership in a critical environment.

Qualifications

• Must be a US Citizen.
• Minimum of five years of supervisory experience in multi-function security operations.
• Ability to obtain and maintain a favorable client specific adjudication.

Responsibilities

• Supervise daily operations for Visitor Processing and Badge Room activities.
• Manage badge issuance and ensure compliance with procedures.
• Enforce safety standards and prepare operational reports.

Skills

Leadership

Customer Service

Scheduling

Compliance

Intermediate Computer Skills

Situational Awareness

Education

High School Diploma or equivalent

Tools

Credentialing Systems

Access Control Systems

Job description

Type: Full Time
Location: Ft. Worth, TX
Overtime Exempt: Yes
Reports To: ARMADA HQ
Security Clearance Required: Ability to obtain and maintain a favorable client specific adjudication.

CONTINGENT UPON AWARD

The Deputy Program Manager (DPM) directs daily operations, including Visitor Processing, Badge Room/HSPD‑12, Mail Screening, and Currency Destruction. The DPM ensures compliance with Key Performance Indicators (KPIs), staff scheduling, and occupational safety standards (OSHA 1910.95). This role also serves as a floater, providing coverage and leadership support for critical posts as needed.

Duties & Responsibilities

• Deputy Program Manager will supervise daily operations for Visitor Processing, Badge Room, Mail Screening, and Currency Destruction activities.
• Manage Homeland Security Presidential Directive‑12 (HSPD‑12) workflows, ensuring badge issuance, accountability, and compliance.
• Deputy Program Manager will enforce Standard Operating Procedures (SOPs) and OSHA safety standards, schedule reliefs for physically demanding tasks.
• Prepare and maintain weekly and monthly operational reports; implement the Quality Control Plan (QCP) and corrective actions as required.
• Deputy Program Manager will serve as a floater to backfill critical posts and manage overtime in coordination with the Contracting Officer's Representative (COR).
• Other duties as assigned.

Knowledge, Skills, And Abilities (KSAs)

• Ability to obtain and maintain a client specific adjudication.
• Intermediate computer skills; knowledge of credentialing systems.
• Skill in providing on‑site leadership, guidance, and supervision to security personnel while ensuring compliance with client standards and operational requirements.
• Skill in coordinating with client representatives and internal leadership to resolve operational issues and support mission success.
• Skill in providing excellent customer service and effectively managing schedules to support operational requirements.
• Ability to maintain situational awareness, ensure proper system use and accountability, and respond effectively to operational or security‑related incidents.

Minimum/General Experience

• Must be a US Citizen
• Must be able to obtain and maintain a favorable client specific adjudication. Secret or Top Secret clearance is preferred.
• Minimum of five (5) years of supervisory experience in multi‑function security operations.
• Intermediate computer skills, with knowledge of credentialing and access control systems.
• Safety‑first mindset, with experience enforcing personal protective equipment (PPE) requirements and Occupational Safety and Health Administration (OSHA) standards.

Minimum Education

• HS Diploma, or equivalent

Disclaimer

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com.

Special Notes

Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre‑employment drug testing. Job offers are contingent upon results of background check and drug testing.