Deputy Commissioner I

King and Queen County; Virginia; Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Annual Leave

Holiday Leave

Zusammenfassung

The King and Queen County Commissioner of Revenue seeks a qualified Deputy Commissioner to support day-to-day operations, assist taxpayers, and manage property, real estate, and license records. The position involves in-person and phone interactions with the public and handling confidential information as directed by the Commissioner of Revenue.

Essential duties include reviewing tax returns, maintaining records, answering inquiries, and performing general office tasks.

Qualifikationen

• High school diploma or equivalent required.
• Experience in customer service and using a computer/office software is preferred.
• Knowledge of Bright Software and Excel is preferred.
• Strong customer service and communication skills are essential.

Aufgaben

• Assist taxpayers with personal property, real estate, and business licenses.
• Review state income tax returns and estimated payments.
• Maintain personal property and real estate records; update addresses.
• Answer calls and assist citizens with questions and concerns.
• Process and file documents and assist with clerical duties as assigned.

Kenntnisse

Customer service

Communication

Punctuality

Organization

Ausbildung

High school diploma or equivalent

Tools

Bright Software

Excel

Jobbeschreibung

The Commissioner of Revenue for King and Queen County, Virginia is seeking qualified candidates for the position of Deputy Commissioner.

The Deputy Commissioner performs responsible skilled clerical, administrative, and technical work assisting with the day-to-day operation of the Commissioner of Revenue’s Office. Work is performed under the general supervision of the Commissioner of Revenue. These tasks include assisting taxpayers with personal property, business licenses, real estate, and reviewing state income tax returns. This position works directly with the public in the office in-person and on the phone. The Deputy will utilize proper security measures concerning confidential information as directed by the Commissioner.

GENERAL DEFINITION AND CONDITIONS OF WORK:

This position is primarily sedentary office work requiring prolonged periods of sitting at a desk and working on a computer. It requires sitting and standing intermittently. The employee may lift or exert pressure up to 15 pounds occasionally. The daily tasks of the position require repetitive hand and arm motions to handle or operate objects, tools or controls, reach with hands and arms, ability to communicate with citizens and other professionals, visual acuity for close work in accurately preparing and analyzing written or computer data and ability to use technology and general office equipment and machines.

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

• Assessment of various taxes (personal property, real estate taxes, and business licenses).
• Maintaining personal property records.
• Maintaining DMV records once downloaded.
• Assist taxpayers with filing of paperwork for Elderly and Disabled Tax Credit.
• Maintaining all real estate records for the purposes of assessment and taxation.
• Reviews and handles state income tax returns and estimated payments.
• Answers calls from citizens; responds to questions, provides information, and handle citizen concerns.
• Research returned mail and forward to the correct address.
• Updates personal property and real estate addresses.
• Performs general office assistance tasks.
• Receives and processes incoming and outgoing mail.
• Performs other related tasks and duties as assigned by the Commissioner of the Revenue.

KNOWLEDGE, SKILLS AND ABILITIES:

General knowledge of the principles underlying the laws, ordinances and regulations governing the operations of the Commissioner of Revenue’s Office; some knowledge of business and office practices; ability to prepare appropriate statements and reports; ability to operate standard office, word processing, and data entry equipment; ability to understand and follow oral and written instructions; ability to establish and maintain effective working relationships with county citizens and associates. Customer service experience, communication skills, punctuality, ability to organize work and related tasks. Willingness to participate in ongoing training as required by the Code of Virginia and the Commissioner of Revenue.

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from high school and some prior experience in a related field. Must have experience in customer service and the use of a computer and related software. Knowledge of the Bright Software system and Excel is preferred.

EMPLOYEE BENEFITS:

King and Queen County is proud to provide our full-time employees with the following comprehensive benefits package. This schedule serves as an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail.

Medical Insurance

(Employer paid health benefits with no employee contribution for the employee).

Health Savings Account(Employer makes monthly contributions to your account)

Dental Insurance

Vision Insurance

Leave Benefits

The County recognizes the many diverse needs of employees that require time off from work. The following types of leave are provided to employees to assist with that work-life balance:

Annual Leave

Personal Leave
14 Paid Holiday Days
Family Medical Leave (FMLA)
Civil Leave
Military Leave (in accordance with the Code of Virginia and United States Code)
Volunteer Leave (8 hours per calendar year)
Bereavement Leave

Group Life Insurance

Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is administered through Sentara Health and is free to all County employees and their household members. It is a confidential program that is designed to help employees and their households resolve personal problems that can impact their job performance. The EAP provides the employee with an assessment of the problem, consultations and referrals are provided when appropriate.

Educational Benefits

Virginia 529 College Savings Plan

Virginia Retirement Plan

King and Queen County participates in the Virginia Retirement System

SPECIAL REQUIREMENTS:

• Participate in educational classes regarding state code.
• Background Check and Drug Test

Additional Notes:

Employees may be required to participate in emergency response operations as required in a declared emergency by County officials.

King and Queen County is an equal employment opportunity employer.