Dept Stores National Account Manager (Remote Fridays)

Emergent Staffing; Seattle (WA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Emergent Staffing is seeking an Account Executive (Department Store) to manage and grow strategic retail partnerships within the department store channel. You will be the primary contact for buyers and leaders, driving sales, optimizing inventory, and supporting merchandising initiatives.

The role requires 3+ years in account management or retail sales, advanced Excel skills, and the ability to travel across the United States.

Qualifications

• 3+ years in account management or retail sales
• Experience with department stores or national retail accounts
• Advanced Excel skills including Pivot Tables and VLOOKUP
• Strong understanding of sales reporting, forecasting, and KPIs
• Independently manage accounts and make data-driven recommendations
• Excellent communication, presentation, and relationship-building skills
• Highly organized with strong attention to detail
• Willing to travel regularly for customer visits and events

Responsibilities

• Serve as the primary contact for department store buyers and leadership
• Build relationships to support long-term account growth and customer satisfaction
• Analyze sales, inventory, and sell-through to identify opportunities and address risks
• Develop replenishment, assortment expansion, inventory balancing, and promotions
• Conduct regular store visits to evaluate performance and strengthen retailer relationships
• Manage the order lifecycle from PO receipt to delivery
• Coordinate with Operations, Production, Marketing, Finance, and Customer Service
• Support product launches, seasonal assortments, line reviews, and market appointments
• Maintain sales reports, inventory reporting, forecasting, and account documentation
• Identify opportunities to expand product distribution, increase revenue, and grow partnerships
• Develop presentations, sales materials, and merchandising recommendations
• Travel as needed for meetings, market events, and trade shows

Skills

Account management

Retail sales

Analytical thinking

Relationship-building

Communication

Presentation skills

Organization

Travel readiness

Education

Bachelor's degree in Business / Retail Merchandising / Marketing

Tools

Excel (Pivot Tables, VLOOKUP)

Power BI

CRM systems

Office 365

Retail portals

Job description

Emergent Staffing is seeking an Account Executive (Department Store) to manage and grow strategic retail partnerships within the department store channel. You will be the primary contact for buyers and leaders, driving sales, optimizing inventory, and supporting merchandising initiatives.

The role requires 3+ years in account management or retail sales, advanced Excel skills, and the ability to travel across the United States.