Depot Technician II — Refurbish & Mentor Techs

ViziRecruiter,LLC.; Wilmington, Northern (OH, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free therapy visits

Mental health coaching

Wellness and Volunteer Time Off

Job summary

Connection seeks a Technician II, Depot to repair and refurbish defective computer systems to high quality standards. You will mentor Technician I level staff and ensure refurbishment processes are followed, while maintaining certifications and meeting audit requirements.

You will work under supervision with a focus on accurate testing, diagnostics and teamwork to deliver reliable IT hardware solutions.

Qualifications

• Operating knowledge of Microsoft Windows, Linux and Apple operating systems.
• CompTIA A+ Certification and at least 2 manufacturer certifications is required.
• Good diagnostic and troubleshooting skills.
• Advanced technical aptitude with knowledge of computer components and software.
• Experience mentoring technicians and leading in a team environment.

Responsibilities

• Perform testing, troubleshooting and repair of defective computer systems.
• Validate contents and specs of refurbished items for quality.
• Ensure refurbished items meet customer, manufacturer and industry standards.
• Mentor Technician I and assist with training.
• Maintain current certifications and pursue manufacturer trainings.
• Assist with inventory intake, location management and audits in warehouse.
• Complete training courses in a timely fashion.
• Perform other duties and special projects as assigned.

Skills

Windows OS

Linux OS

Apple OS

CompTIA A+ Certification

Manufacturer Certifications

Job description

Connection seeks a Technician II, Depot to repair and refurbish defective computer systems to high quality standards. You will mentor Technician I level staff and ensure refurbishment processes are followed, while maintaining certifications and meeting audit requirements.

You will work under supervision with a focus on accurate testing, diagnostics and teamwork to deliver reliable IT hardware solutions.