Service Repair Depot Technician II - 2nd Shift

Phantom Staffing; Chelmsford (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier staffing agency is seeking a Service Repair Depot Technician II for the 2nd shift in Chelmsford, Massachusetts. This role involves performing repairs on various products, troubleshooting issues to the board level, and documenting repairs in the ERP system. Candidates should have preferred technical training and at least 3 years of related experience. Proficiency with test equipment and computer literacy is crucial for efficiency in this position. Join a dynamic team and contribute to quality repair solutions.

Qualifications

• 3+ years of technical troubleshooting/repair experience preferred.
• Familiarity with diagnostic data and Standard Operating Procedures (SOPs).

Responsibilities

• Perform repairs on various products and document in ERP system.
• Troubleshoot problems to board level or sub-assembly.
• Collaborate with QA Engineers as required.

Skills

Computer literate

Familiar with test equipment

Troubleshooting skills

Education

Technical High School or College Level technical training

Tools

MS Windows

MS Word

MS Excel

Job description

Service Repair Depot Technician II - 2nd Shift

About the job Service Repair Depot Technician II - 2nd Shift

Job Summary

Perform repairs on various products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system.

Essential Functions

• Work within limits of prescribed procedures to ensure accurate completion of unit repair
• Document repairs made and parts used in our ERP system
• Troubleshoot problems to board level or sub-assembly to determine root cause of failure
• Perform mechanical and software upgrades
• Collaborate with QA Engineers as required on details of complaint investigation
• Ability to efficiently transition between product lines

Required/Preferred Education and Experience

• Technical High School or College Level technical training preferred
• 3+ years of technical troubleshooting/repair experience preferred

Knowledge, Skills and Abilities

• Computer literate, familiar with MS Windows, Word, Excel, Etc.
• Read and understand SOPs and work instructions
• Read and understand diagnostic data
• Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)