Depot General Manager: Operations, Safety & Growth

Restaurant Technologies; North Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

Restaurant Technologies seeks a General Manager I to lead a depot, oversee both frontline staff and team leaders, and drive safety, service excellence, and financial performance for up to 800 customers.

You will work with an Operations Manager and directly supervise portions of the hourly workforce, aiming to improve engagement, safety, and operational KPIs in a fast-paced, growing environment.

Qualifications

• Operations experience required, 1+ year strongly preferred
• Management experience required, 1+ year strongly preferred
• Skilled in motivating others and building highly engaged and effective teams
• Demonstrated ability to manage employee performance through coaching conversations, conflict resolution, and employee development
• Managerial courage to address performance issues, tackle difficult conversations and lead with confidence
• Demonstrated ability to manage customer service challenges to mutually beneficial outcomes
• Strong business acumen and proven track record in achieving financial and operational results
• Excellent interpersonal communication skills with the ability to influence various levels of the organization
• Self‑awareness with an understanding of personal strengths and areas for growth; actively seeks improvement opportunities
• Ability to thrive in a fast‑paced, growth‑oriented environment

Responsibilities

• Effectively manage team engagement and performance. Monitor KPIs such as retention rate, open positions, daily work schedules, and engagement scores to drive team effectiveness.
• Foster a safety-first culture by implementing and enforcing safety policies, training, procedures, and regulations, in compliance with OSHA standards.
• Oversee fleet performance and maintenance to enhance productivity. Ensure drivers complete pre- and post-trip inspections and foster relationships with maintenance providers.
• Ensure adherence to Department of Transportation (DOT) regulations, including hours of service and driver qualifications. Review compliance metrics regularly, coach drivers using Samsara, and promote a positive team environment for continuous improvement.
• Manage new installations: Oversee the installation of Oil Management system at customer sites to drive company growth and revenue generation.
• Ensure service excellence: Oversee the performance and functionality of RT equipment to meet customer needs. Drive KPI achievement through effective staffing, coaching, and leadership, and develop action plans to address performance gaps.
• Manage oil distribution: Oversee the delivery of fresh cooking oil and collection of used cooking oil to maintain high service levels and support customer growth.
• Manage inventory accuracy: Ensure accurate inventory management at the depot level by overseeing material transactions, including receiving, shipments, transfers, and verifications for oil routes and installations/services.
• Oversee depot HACCP compliance: Oversee the implementation and adherence to HACCP standards to ensure food safety throughout the depot.
• Oversee and analyze all aspects of depot operating expenses to ensure alignment with budgetary goals and financial forecasts, identifying areas for cost-saving opportunities without compromising service quality or operational efficiency.

Skills

Team motivation

Coaching conversations

Conflict resolution

Interpersonal skills

Business acumen

Influence skills

Growth mindset

Education

Bachelor's degree in business

Tools

Samsara

Job description

Restaurant Technologies seeks a General Manager I to lead a depot, oversee both frontline staff and team leaders, and drive safety, service excellence, and financial performance for up to 800 customers.

You will work with an Operations Manager and directly supervise portions of the hourly workforce, aiming to improve engagement, safety, and operational KPIs in a fast-paced, growing environment.