Deposit Operations Team Lead: Risk, Compliance & Process Excellence

Greenwood Credit Union; Warwick (RI); On-site; USD 70,000 - 100,000; Full time

Job summary

Greenwood Credit Union in Warwick, RI seeks a Deposit Operations Team Lead to supervise daily operations of the Deposit Operations Department while performing key compliance, reporting, and risk management tasks. You will lead staff, oversee ACH administration, fraud monitoring, and client service excellence.

Responsibilities include ensuring NACHA and BSA compliance, coordinating audits, and driving process improvements.

Qualifications

• Minimum 5 years of experience in financial services and deposit operations.
• Leadership or supervisory experience preferred
• AAP Certification (or actively pursuing) strongly preferred
• Strong understanding of ACH operations and NACHA rules
• Knowledge of deposit and payment systems, fraud trends and mitigation practices
• General accounting principles and reconciliations
• Strong analytical, problem solving, and organizational skills

Responsibilities

• Supervise Deposit Operations staff and provide coaching.
• Oversee ACH administration, risk management, and compliance.
• Monitor fraud, card activity, and operational controls.
• Prepare Visa Quarterly Operating Certificate and reporting.
• Assist with system upgrades, audits, and process improvements.
• Ensure compliance with NACHA, Regulation E, OFAC, BSA, and policy.

Skills

Leadership

Staff mentoring

Analytical skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate's degree in business, finance, or accounting preferred

Tools

Microsoft Office

Fiserv DNA

Job description

Greenwood Credit Union in Warwick, RI seeks a Deposit Operations Team Lead to supervise daily operations of the Deposit Operations Department while performing key compliance, reporting, and risk management tasks. You will lead staff, oversee ACH administration, fraud monitoring, and client service excellence.

Responsibilities include ensuring NACHA and BSA compliance, coordinating audits, and driving process improvements.