Deposit Operations Specialist – Precise & Trusted

The Hollister Group; Dedham (MA); On-site; USD 41,000 - 51,000; Full time

Job summary

The Hollister Group is seeking a Deposit Services Support Specialist for a leading financial institution in the Greater Boston area. You will ensure timely, accurate processing of deposit operations and support a fast-paced team while upholding compliance and risk controls.

Responsibilities include updating account details, handling stop payments, assisting with tax levies, maintaining retirement system data, and guiding branch teams on distributions and complex inquiries.

Qualifications

• High school diploma or GED; relevant work experience preferred.
• At least 2 years in Banking Operations or Deposit Services, excluding retail banking.
• Strong knowledge of deposit regulations, legal processing, and tax levies.
• Experience with high-risk, regulatory, or legal operations under review.
• Familiarity with FIS Contact Center SRM and CMSE databases (training provided).
• Excellent communication skills; professional and personable.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong organizational, multi-tasking, and detail-oriented abilities.
• Basic math skills including interest calculations and account balancing.
• Ability to interpret complex documents, write reports, and instruct others.

Responsibilities

• Execute maintenance tasks on deposit accounts, updating titles, addresses, and rates with precision.
• Oversee signed Stop Payment notices per UCC guidelines to prevent fraud.
• Support processing of tax levies, legal summons, and related queries; research and resolve issues.
• Assist in Retirement Database upkeep with daily downloads and data verification.
• Collaborate with branches to gather retirement documentation and guide complex inquiries on distributions.
• Maintain understanding of banking rules and complete all required training modules.

Skills

Banking operations experience

Deposit regulations knowledge

Attention to detail

Analytical problem-solving

Communication skills

Multi-tasking

Report writing / documentation

Education

High school diploma or GED

Tools

Microsoft Office

FIS SRM / CMSE databases

Job description

The Hollister Group is seeking a Deposit Services Support Specialist for a leading financial institution in the Greater Boston area. You will ensure timely, accurate processing of deposit operations and support a fast-paced team while upholding compliance and risk controls.

Responsibilities include updating account details, handling stop payments, assisting with tax levies, maintaining retirement system data, and guiding branch teams on distributions and complex inquiries.