Deposit Services Support Specialist

KBW Financial

Dedham (MA)

On-site

USD 39,000 - 44,000

Part time

3 days ago
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Job summary

KBW Financial in Dedham, MA seeks a Back Deposit Services Support Specialist to handle deposit account maintenance, stop payments, and related processing with accuracy and timeliness.

You will support banking centers, resolve discrepancies, and uphold regulatory compliance while delivering excellent service in a fast-paced environment.

Qualifications

  • High school diploma/GED with approximately 2 years of banking operations, deposit services, or related experience.
  • Working knowledge of deposit operations, banking regulations, legal processing, and account maintenance.
  • Strong attention to detail with excellent analytical, problem-solving, organizational, and follow-through skills.

Responsibilities

  • Process and maintain deposit account changes, including title, name/address, rate changes, linked transfers, and other account maintenance.
  • Process stop payments, tax levies, summonses, and other deposit-related legal requests in accordance with bank procedures and applicable regulations.
  • Support retirement account administration, including account setup, contributions, distributions, maintenance, documentation, and daily processing reviews.
  • Research and resolve account discrepancies, processing errors, and missing information while coordinating with branch personnel and internal teams.
  • Provide support on complex deposit inquiries and customer requests while maintaining confidentiality, accuracy, and compliance with banking regulations.

Skills

Attention to detail
Analytical
Problem-solving
Organizational skills
Follow-through

Education

High school diploma/GED

Job description

Back Deposit Services Support Specialist

Loan Processor Dedham, Massachusetts Temp Per Hour Sep 25, 2026 $28.00 - $32.00

The Deposit Services Support Specialist is responsible for the accurate and timely processing of assigned tasks related to the Deposit Services area. This position operates in a fast-paced environment with several processing time frames, compliance regulations, and daily deadlines. This position is also responsible for supporting team members in the Banking Centers that are assisting clients with inquiries and issues.

Responsibilities
  • Process and maintain deposit account changes, including title, name/address, rate changes, linked transfers, and other account maintenance.
  • Process stop payments, tax levies, summonses, and other deposit-related legal requests in accordance with bank procedures and applicable regulations.
  • Support retirement account administration, including account setup, contributions, distributions, maintenance, documentation, and daily processing reviews.
  • Research and resolve account discrepancies, processing errors, and missing information while coordinating with branch personnel and internal teams.
  • Provide support on complex deposit inquiries and customer requests while maintaining confidentiality, accuracy, and compliance with banking regulations.
Key Qualifications
  • High school diploma/GED with approximately 2 years of banking operations, deposit services, or related experience.
  • Working knowledge of deposit operations, banking regulations, legal processing, and account maintenance.
  • Strong attention to detail with excellent analytical, problem-solving, organizational, and follow-through skills.
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