Deposit Operations Specialist - On-Site (Hartford, WI)

Fortebankwi; Town of Hartford (WI); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Health, dental, vision

Very Generous PTO

401(k) with company match up to 4%

Profit sharing

Employee Stock Ownership Program

Employee Celebrations and events

Logo Apparel

Job summary

Forte Bank in Hartford, WI seeks a Deposit Operations Representative to join our team on-site. This role handles back-office deposit processing, account maintenance, and regulatory adherence, with responsibilities across checking, savings, and CD/IRA accounts.

We value relationships, accuracy, and teamwork, with a rotating schedule Monday to Friday from 7:30 am to 5:00 pm. Strong attention to detail and customer service mindset are essential.

Qualifications

• High school diploma or equivalent required.
• One to three years banking experience required.
• Professional demeanor.
• Detail oriented.
• Strong critical thinking and problem-solving skills.
• Computer literacy including MS Word and MS Excel.

Responsibilities

• Provides excellent customer service in a friendly and professional manner.
• Professionally handle complex customer inquiries via telephone or email.
• Oversee and execute all operations related to deposit processing, including exception items, account maintenance, wire transfers, and reconciliations.
• Set up and manage changes for Business Online Banking services including Remote Deposit Capture, ACH and Positive Pay.
• Perform research as needed.
• Monitor accounts for deposit compliance requirements and assist with audits/exams.

Skills

Banking experience

Attention to detail

Problem-solving

Communication skills

Computer literacy

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Office Suite

Job description

Forte Bank in Hartford, WI seeks a Deposit Operations Representative to join our team on-site. This role handles back-office deposit processing, account maintenance, and regulatory adherence, with responsibilities across checking, savings, and CD/IRA accounts.

We value relationships, accuracy, and teamwork, with a rotating schedule Monday to Friday from 7:30 am to 5:00 pm. Strong attention to detail and customer service mindset are essential.