Deposit Operations Specialist

Bank of Sun Prairie; Town of Sun Prairie (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of Sun Prairie in Wisconsin is seeking a Deposit Operations Assistant to post, process, and maintain transactions and accounts. This role uses technology to enhance customer service, efficiency, and workflow, while complying with applicable laws and department procedures.

The successful candidate will handle posting and processing duties, maintain accounts, and assist clients with changes, notices, and ACH conversions, maintaining accuracy and strong attention to detail.

Qualifications

• Ability to define and solve problems.
• Knowledgeable with computers and various software.
• Good interpersonal and customer service skills.
• Aptitude for numbers.
• Detail-oriented and accurate.
• Open-minded and interested in learning new ways to improve processes.
• Tech-savvy.

Responsibilities

• Post dollar transactions and verify prior day activity.
• Process NSF and non-post information from the Exception Item Module.
• Maintain and update accounts; manage address, rate and type changes.
• Print notices and interest checks; convert interest checks to ACH.
• Balance general ledger accounts and process and track deposits and rate sheets.
• Coordinate stop payments, chargebacks, and refunds; provide backup coverage as needed.

Skills

Problem solving

Computer literacy

Customer service

Numerical aptitude

Attention to detail

Adaptability/learning

Tech-savvy

Job description

Bank of Sun Prairie in Wisconsin is seeking a Deposit Operations Assistant to post, process, and maintain transactions and accounts. This role uses technology to enhance customer service, efficiency, and workflow, while complying with applicable laws and department procedures.

The successful candidate will handle posting and processing duties, maintain accounts, and assist clients with changes, notices, and ACH conversions, maintaining accuracy and strong attention to detail.