Deposit Operations Specialist - Fraud & Compliance Expert

Community State Bank (WI); Union Grove (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Community State Bank (WI) seeks a Deposit Operations Specialist in Wisconsin to efficiently process wires, ACHs, and account maintenance while delivering high‑level customer service. You will assist colleagues, detect fraudulent activity, and support online banking tools and procedures to ensure accurate records and secure transactions.

The role requires attention to detail, a background in banking or fraud prevention, and the ability to work cross-functionally in a small team environment.

Qualifications

• High school diploma or GED required.
• 3–5 years of banking or fraud prevention experience recommended.
• Strong attention to detail and customer service orientation required.

Responsibilities

• Process incoming/outgoing wires and ACH transactions.
• Answer internal and external calls with professional service.
• Review account maintenance for accuracy and completeness.
• Assist department members with duties as needed.
• Identify suspicious or unusual transactions and escalate when appropriate.
• Support Positive Pay procedures and fraud controls.
• Create, maintain, and troubleshoot Business online banking.
• Respond to customer and branch inquiries and issues.
• Handle subpoenas, levies, and garnishments as required.
• Support webinars and training related to responsibilities.
• Perform any other duties assigned.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Tools

Online banking

Fraud monitoring

Job description

Community State Bank (WI) seeks a Deposit Operations Specialist in Wisconsin to efficiently process wires, ACHs, and account maintenance while delivering high‑level customer service. You will assist colleagues, detect fraudulent activity, and support online banking tools and procedures to ensure accurate records and secure transactions.

The role requires attention to detail, a background in banking or fraud prevention, and the ability to work cross-functionally in a small team environment.