Deposit Operations Admin & Mail Support Specialist

First Citizens' Federal Credit Union; Fairhaven (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

First Citizens' Federal Credit Union in Fairhaven, MA seeks an Administrative Support Associate for the Deposit Operations team to handle mail processing, QC reviews, and government services.

You will back up specialists during peak periods, assist with account maintenance and daily tasks, and help ensure confidentiality and compliance with BSA/Patriot Act. Strong MS Office skills and teamwork are essential; bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent.
• Six months customer service and/or administrative experience.
• Microsoft Office proficiency and strong written/verbal communication.
• Operations or banking experience is a plus.

Responsibilities

• Provide administrative support to the Deposit Operations team with emphasis on mail processing and government services.
• Support requests of team members and members; back up Deposit Operations Specialists during high volume.
• Assist with account maintenance, return items, and deposit review during peak periods.
• Maintain confidentiality and adhere to BSA, USA Patriot Act and OFAC policies.
• Promote the company and its services at meetings, events, and community activities.

Skills

Customer service

Communication

Teamwork

Independent work

Bilingual (Spanish/Portuguese)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

First Citizens' Federal Credit Union in Fairhaven, MA seeks an Administrative Support Associate for the Deposit Operations team to handle mail processing, QC reviews, and government services.

You will back up specialists during peak periods, assist with account maintenance and daily tasks, and help ensure confidentiality and compliance with BSA/Patriot Act. Strong MS Office skills and teamwork are essential; bilingual abilities are a plus.