Deposit Operations Specialist

Affinity Federal Credit Union; Basking Ridge (NJ); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

Generous paid time off

Tuition Assistance Program

Job summary

A financial institution is seeking a Deposit Operations Specialist to handle Remote Deposits, account verifications, and ensure timely processing. Candidates should have at least 2 years of related experience in Deposit Operations and strong customer service skills. The role offers competitive compensation between $40k-$45k, with hybrid work hours requiring onsite days at the headquarters in Basking Ridge, NJ. Additional benefits include a comprehensive rewards package and opportunities for professional development.

Qualifications

• 2+ years of experience in a Deposit Operations role preferred.
• Knowledge of DNA core system preferred, but training is provided.

Responsibilities

• Responsible for functions regarding Remote Deposits and item processing.
• Review deposited Remote Deposit Capture items for completion.
• Balances daily activity and assists with reconciliations.
• Sort and process daily mail, including deposits and payments.

Skills

Customer service

Deposit operations

Attention to detail

Education

2+ years of experience in Deposit Operations

Knowledge of DNA core system

Job description

Affinity FCU is seeking an engaged, eager individual to join our Deposit Operations team! The Deposit Operations Specialist is responsible for performing functions regarding Remote Deposits, mailed deposits and payments, deposit account verifications and write-offs, ensuring that processes are completed accurately and timely. The Deposit Operations Specialist interacts with members, businesses, third party vendors and frontline staff to provide a quality service experience.

The starting salary range for a new hire in this position is $40k-$45k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.

HYBRID: 2-4 days per week onsite work required at Affinity HQ in Basking Ridge, NJ.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for assigned duties with respect to Deposit Operations and item processing in accordance with established deadlines and schedules.
• Review deposited Remote Deposit Capture items for completeness and approve checks for processing.
• Balances daily activity and assists with related reconciliations.
• Sort and process all daily mail received i.e. ups, FedEx, USPS, deposits, loan payments.
• Assists with escheatment of unclaimed funds.
• Assists with Negative Share write-off processes.
• Review and post daily deposited item returns and adjustments.
• Processing Foreign Check deposits.
• Complete account verifications from Social Security and other sources.
• Assists Branch and Hub personnel related to Deposit Operations inquiries.
• Responsible for research of legal correspondence around member accounts including levies, garnishments, subpoenas, freezes etc.
• Reviews activity for exceptional or unusual items and reports potential issues to management and Risk Administration.
• Recommends changes to internal policy and procedures regarding Remote Deposit, mailed deposits and payments, levies, negative shares, and account verifications.
• Assists with developing and maintaining processes around daily deposit operations.
• Assists with all related projects, product development and implementation of system updates.

EDUCATION AND OR EXPERIENCE REQUIREMENTS

• 2+ years of additional related work experience in a Deposit Operations role is preferred.
• Knowledge of DNA core system is preferred, but will train.

Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full‑time employees receive a highly competitive and multi‑faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. Affinity employees are also eligible for discounts on products and services and earn paid time off for volunteering. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program.

Affinity Federal Credit Union is an Equal Opportunity Employer. Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.

Keywords: Call center, banking, customer service, member service, contact center.