Deployment-Ready Front Desk Supervisor – Lodging Ops

The Workforce Group; Town of Texas (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

The Workforce Group, a LEMOINE company, seeks an organized Front Desk Administrator Supervisor to manage lodging operations for deployment sites during disaster response missions. You will supervise Lodging Specialists, oversee check-in/check-out, and ensure smooth hotel transitions for field personnel.

Ideal candidates have hospitality or logistics experience, strong problem-solving and communication skills, and are comfortable working irregular hours, nights, weekends, and holidays during

Qualifications

• Lead teams and supervise lodging/ops under pressure.
• Deliver professional service and resolve lodging issues.
• Coordinate with logistics, field staff, and hotels.
• Maintain accurate records and reporting during deployments.

Responsibilities

• Supervise Lodging Specialists and oversee lodging operations at deployment sites.
• Serve as liaison between field staff, logistics teams, and hotel management.
• Organize and manage hotel check-in/check-out processes for deployed personnel.
• Set up and maintain welcoming, organized check-in stations and reminders.
• Ensure accurate tracking of hotel assignments and occupancy using tools.
• Maintain real-time lodging records and occupancy data.
• Communicate with hotels to confirm reservations and troubleshoot issues.
• Coordinate alternative accommodations when needed.
• Provide leadership and training to lodging team members in the field.
• Escalate complex issues to leadership and ensure timely resolution.
• Maintain professional service for all personnel and uphold high service standards.
• Assist in administrative reporting and lodging documentation.
• Perform other job-related duties as assigned.

Skills

Team leadership

Lodging operations

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

The Workforce Group, a LEMOINE company, seeks an organized Front Desk Administrator Supervisor to manage lodging operations for deployment sites during disaster response missions. You will supervise Lodging Specialists, oversee check-in/check-out, and ensure smooth hotel transitions for field personnel.

Ideal candidates have hospitality or logistics experience, strong problem-solving and communication skills, and are comfortable working irregular hours, nights, weekends, and holidays during