Deployable Disaster Survivor Case Manager

Endeavors Inc.; Phoenix (AZ); On-site; USD 41,000 - 55,000; Part time

Benefits offered by this job

Housing allowances

Per diems

Job summary

Endeavors seeks a Disaster Human Services Case Manager to deliver survivor-centered case management during deployable field or remote operations. You will conduct intake and screening, assess disaster-related needs, and help survivors create individualized recovery plans while coordinating resources and referrals.

Role requires maintaining thorough documentation, protecting privacy, and working with diverse partners.

Qualifications

• Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Human Services, Criminal Justice, Emergency Management, or a related field is preferred.
• Equivalent relevant education and experience may be considered in accordance with organizational and contract position-qualification requirements.
• Relevant experience in case management, human services, crisis intervention, benefits/resource navigation, disaster recovery, or community-based services is preferred. Disaster case management experience is strongly preferred.

Responsibilities

• Conduct disaster survivor intake, screening, and needs assessments using approved tools and procedures.
• Work with survivors to develop individualized recovery plans, establish achievable recovery goals, identify barriers, and update plans as needs change.
• Identify, verify, and coordinate available federal, state, tribal, territorial, local, nonprofit, and community resources that may address unmet needs.
• Provide resource referrals and follow-up; assist survivors in navigating benefits, services, and recovery resources within the scope of the assigned mission.
• Apply the FEMA sequence of delivery, when applicable, and support efforts to avoid duplication of benefits in accordance with program guidance.
• Maintain deployment readiness and document progress, referrals, outcomes, and follow-up activities.
• Complete case transfer, transition, and closure activities in accordance with approved procedures, including required file retention and reporting.
• Enter and maintain accurate case information in approved case management systems.
• Protect PII and survivor records; comply with Privacy Act, confidentiality, cybersecurity, records-management, and Rules of Behavior requirements.
• Use culturally responsive practices and support inclusion of individuals with disabilities and others with access needs.
• Coordinate with resource coordinators, benefits navigators, case management supervisors, government reps, and community organizations.
• Participate in required readiness activities, training, exercises, and continuous-improvement activities.
• Maintain deployment readiness, including screening, credentialing, background investigations, training, and availability requirements.
• Deploy within required timeframes and work in field, remote, or austere environments as assigned.
• Demonstrate exceptional customer service with emphasis on survivor and family needs.

Education

Bachelor's degree in Social Work, Psychology, Sociology, Human Services, Criminal Justice, Emergency Management, or related field

Job description

Endeavors seeks a Disaster Human Services Case Manager to deliver survivor-centered case management during deployable field or remote operations. You will conduct intake and screening, assess disaster-related needs, and help survivors create individualized recovery plans while coordinating resources and referrals.

Role requires maintaining thorough documentation, protecting privacy, and working with diverse partners.