Departmental Technician 7-E9

State-of-Michigan; Dimondale (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

State of Michigan’s Treasury Department seeks two Departmental Technicians to support Compliance and Collections. You will review returns, process taxpayer correspondence, and identify complex issues in a fast-paced, collaborative environment.

Remote work is available up to five days per week for Michigan residents, with occasional onsite requirements and a secure workspace.

Qualifications

• Education typically acquired through completion of high school.
• Two years of college may substitute for the experience requirement.
• Bachelor's degree may substitute for the experience requirement.

Responsibilities

• Reviewing, assessing, and processing returns from compliance activities
• Processing taxpayer correspondence
• Identifying complex issues that need additional attention
• Supporting continuous improvement through procedures, training materials, job aids, and special projects

Skills

Attention to detail

Customer service

Communication skills

Team collaboration

Education

High school diploma

Two years college may substitute for experience

Tools

Microsoft Teams

Job description

The City Income Tax Bureau at the Michigan Department of Treasury is hiring two Departmental Technicians to support Compliance and Collections. We’re looking for detail-oriented, customer-focused individuals who thrive in a fast-paced, collaborative environment.

Responsibilities include:

• Reviewing, assessing, and processing returns from compliance activities
• Processing taxpayer correspondence
• Identifying complex issues that need additional attention
• Supporting continuous improvement through procedures, training materials, job aids, and special projects

Our team values excellent customer service, continuous improvement, data-driven decision-making, and a strong work/life balance. If you enjoy problem-solving and delivering high-quality work, we encourage you to apply.

Position Description Treasury Careers – Learn more about why Treasury is a Great Place to Work!

Education

Education typically acquired through completion of high school.

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

Possession of a bachelor’s degree may be substituted for the experience requirement.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

One year of experience performing administrative support activities equivalent to the 9-level in state service.

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Possession of a bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Official Transcripts

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by CHEA. A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Remote Work

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.

Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

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