Departmental Supervisor 12

State of Michigan; Dimondale (MI); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Hybrid remote work

E-Verify participation

Job summary

State of Michigan is hiring a Departmental Supervisor 12 to oversee a team of supervisors and guide operations toward excellence. The role emphasizes coordination, communication, and collaboration, ensuring supervisors have what they need to support their teams and deliver exceptional results.

Hybrid remote work is available: Michigan residents may work remotely on Mondays, Thursdays, and Fridays, with on-site requirements on Tuesdays and Wednesdays.

Qualifications

• One year of experience at Departmental Supervisor 11 or similar level; or two years at lower supervisory roles; or three years in related supervisor roles.
• Work must be performed in the state of Michigan.
• Hybrid remote work: residents can work remotely on Mon, Thu, Fri; onsite Tue, Wed.

Responsibilities

• Lead, coach, and support a group of supervisors to elevate team performance.
• Monitor operations, identify improvement opportunities, and implement solutions.
• Promote a positive, inclusive culture and empower staff to succeed.
• Serve as problem solver, decision maker, and calm voice during busy periods.
• Partner with leadership to implement new processes and improve efficiency.

Skills

Leadership and coaching

Communication

Relationship building

Mentoring others

Organized and adaptable

Customer service mindset

Education

High school diploma

Tools

Microsoft Teams

Job description

Are you a natural leader who loves guiding other leaders? Do you thrive in a dynamic environment where solving puzzles, untangling workflows, and championing great customer service all happen before lunch? If so, we’ve got the perfect role for you.

We’re looking for a Departmental Supervisor 12 to oversee a team of talented supervisors and help steer our operation toward excellence. In this role, you’ll be the central hub of coordination, communication, and collaboration, ensuring your supervisors have what they need to support their teams and deliver exceptional results.

What You’ll Do

• Lead, coach, and support a group of supervisors, helping them bring out the best in their teams.
• Keep operations running smoothly by monitoring performance, identifying opportunities for improvement, and jumping in with creative solutions.
• Promote a positive, inclusive, can-do culture where everyone feels empowered to succeed.
• Serve as the go‑to problem solver, decision maker, and calm voice of reason when things get busy.
• Partner with leadership to implement new processes, strengthen efficiency, and keep the department moving forward.

Who You Are

• A people‑first leader with excellent communication and relationship‑building skills.
• Someone who enjoys mentoring others and watching them grow.
• Organized, adaptable, and ready to navigate the unexpected with confidence.
• Driven to make an impact and committed to delivering outstanding service.

Why You’ll Love It Here

You’ll get the opportunity to influence the department at a strategic level while still staying connected to day‑to‑day operations. If you enjoy leading leaders, encouraging innovation, and contributing to a supportive workplace, this role is calling your name.

Position Description

Treasury Careers – Learn more about why Treasury is a Great Place to Work!

Education

Educational level typically acquired through completion of high school.

Experience

One year of experience equivalent to a Departmental Supervisor 11 or experienced‑level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced‐level technician or paraprofessional; or three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.

Work must be performed in the state of Michigan. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Hybrid Remote Work. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Additional onsite work may be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

View the job specification at: Departmental Supervisor 12.