Data & System Integration Support Manager 14

State-of-Michigan; Dimondale (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The State of Michigan's Revenue Integrity & Intelligence Bureau seeks a Data & Reporting Section manager responsible for daily operations, long-range planning, and supervision of analysts. You will ensure stable operation of SAP S4, MiMITS, and NICE CXone systems supporting revenue collection and payroll offsets.

This role also oversees CSB systems, coordinates data across multiple platforms, implements changes, maintains internal controls, and mentors staff.

Qualifications

• Bachelor's degree required; professional experience counted after completion of degree.
• Public sector experience preferred but not required.

Responsibilities

• First-line management of analysts and supervision duties.
• Ensure timely daily reports, queries, and data flows across systems.
• Coordinate data between multiple systems and drive implemented changes.

Education

Bachelor's degree

Job description

This position is critical to the daily operation, long-range planning, and supervisory requirements of the Data & Reporting Section within the Revenue Integrity & Intelligence Bureau (RIIB). Responsibilities include first line professional management of analysts and to ensure the continuous, stable operation of several core Treasury systems, most notably SAP S4, MiMITS, and NICE CXone, all which support revenue collection, receivables, tax refund offsets, payroll offsets, and contact center operations.

This role oversees the Collections Services Bureau (CSB) systems and ensures the timely running of daily reports, queries, and system data flows. It also ensures the coordination of data between multiple systems, the implementation of changes and enhancements, the maintenance of internal controls, and the identification of process improvements. These tasks are essential for RIIB to meet its statutory and operational obligations.

This position also performs routine managerial duties including staff supervision, performance management, scheduling, approval of leave, mentoring, distribution of workload, and monitoring internal controls.

Education

Possession of a bachelor's degree in any major.

Experience

Please Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is only considered post bachelor's degree.

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Cover Letter & Transcripts

Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)

Official Transcripts. For our purposes, 'official college transcripts' must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan

Work must be performed in the state of Michigan. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Hybrid Remote Work

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Additional onsite work may be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.