Remote Tax Compliance Technician – Michigan

State of Michigan; Dimondale (MI); Remote; USD 42,000 - 64,000; Full time

Job summary

The Michigan Department of Treasury’s City Income Tax Bureau invites applications for Departmental Technicians to support Compliance and Collections. Responsibilities include processing returns and taxpayer correspondence, and identifying complex issues for escalation.

Remote work is possible within Michigan with some onsite requirements. Minimum education is typically high school, with substitution options for college or degree holders.

Qualifications

• Education typically acquired through completion of high school.
• Two years of college may be substituted for the experience requirement.
• A bachelor’s degree may be substituted for the experience requirement.

Responsibilities

• Review, assess, and process returns from compliance activities.
• Process taxpayer correspondence.
• Identify complex issues that need additional attention.
• Support continuous improvement through procedures, training materials, job aids, and special projects.

Skills

Customer service

Education

High school diploma

Two years of college substitute for experience

Bachelor’s degree substitute for experience

Job description

The Michigan Department of Treasury’s City Income Tax Bureau invites applications for Departmental Technicians to support Compliance and Collections. Responsibilities include processing returns and taxpayer correspondence, and identifying complex issues for escalation.

Remote work is possible within Michigan with some onsite requirements. Minimum education is typically high school, with substitution options for college or degree holders.