Departmental Manager-3, Internal Control Unit

DGS Office of External Affairs; Lansing (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

The Michigan Department of Health and Human Services seeks a manager to lead the Vital Records Internal Control Unit, overseeing birth, death, and divorce record changes, corrections, and delayed record establishment.

You will direct staff, review eligibility documentation, develop policies, ensure confidentiality, and oversee fraud detection and prevention, including the Central Issuance expansion to local jurisdictions.

Qualifications

• Bachelor's degree in any major.
• Four years of professional experience, including two at experienced (P11) level or one year at advanced (12) level.
• Knowledge of vital records laws, rules, policies and procedures.
• Experience with internal control procedures and fraud detection.
• Ability to manage complex policy development and staff oversight.

Responsibilities

• Manage Vital Records Internal Control Unit operations.
• Oversee processing of birth, death, and divorce record changes, corrections, and delayed record establishment.
• Direct staff and review documentation for eligibility determinations.
• Develop policies and procedures for vital records services.
• Oversee fraud detection and prevention and Central Issuance expansion.

Skills

Fraud detection

Staff oversight

Policy development

Education

Bachelor's degree in any major

Job description

This position manages the Vital Records Internal Control Unit within Michigan's Department of Health and Human Services, overseeing the processing of birth, death, and divorce record changes, corrections, and delayed record establishment. The manager directs staff, reviews documentation for eligibility determinations, develops policies and procedures, ensures confidentiality compliance, and oversees fraud detection and prevention in vital records services. The role also includes launching Central Issuance to local jurisdictions for issuing state-certified birth certificates, managing training, billing, and audits for this expansion.

Key qualifications

• Bachelor's degree in any major
• Four years of professional experience, including two years at experienced (P11) level or one year at advanced (12) level
• Knowledge of vital records laws, rules, policies and procedures
• Experience with internal control procedures and fraud detection
• Ability to manage complex policy development and staff oversight