Vital Records Data & Support Technician (Hybrid/Remote)

State-of-Michigan; Lansing (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The Michigan Department of Health and Human Services (MDHHS) is seeking a Data Technician to collect, code, and review vital records data and to support statewide registration systems such as VERA and EDRS.

The role includes providing daily telephone assistance to customers, interpreting related statutes, and acting as a liaison for city, state, and local staff to ensure accurate, complete vital records registrations.

Qualifications

• Education typically represented by completing high school.
• Experience ranges for Departmental Technician levels (7/8/E9) and substitutions for degrees.
• Ability to interpret state statutes related to vital records and to provide daily telephone assistance.

Responsibilities

• Collect, compile, code and review program data for vital records.
• Provide technical support to hospital personnel, funeral directors, medical certifiers and local registrar personnel statewide for VERA/EDRS.
• Interpret state statutes related to handling, transmitting and registering vital records or paternity documents.
• Serve as a liaison for external inquiries and help improve data quality and accuracy.

Skills

Customer service

Data quality

Telephone support

Education

High school diploma

Tools

VERA

EDRS

Job description

The Michigan Department of Health and Human Services (MDHHS) is seeking a Data Technician to collect, code, and review vital records data and to support statewide registration systems such as VERA and EDRS.

The role includes providing daily telephone assistance to customers, interpreting related statutes, and acting as a liaison for city, state, and local staff to ensure accurate, complete vital records registrations.