Department Training Lead – Installation Materials

Floor & Decor; Tinley Park (IL); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

401k with company match

Health, Dental, Vision insurance

Career advancement opportunities

Job summary

Floor & Decor in Tinley Park, IL is seeking a Training Specialist to develop Product Sales Specialists and ensure outstanding customer service. You will deliver product knowledge, certify staff, and reinforce the company’s basic P’s of retail to drive sales and customer satisfaction.

The role requires a high school diploma, 1 year of customer service or sales experience, and strong communication. You will work in a fast-paced environment, perform forklift safety procedures when needed, and

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and mentor Product Sales Specialists to deliver exceptional service.
• Complete product specialist certification courses.
• Oversee merchandising, pricing and department organization.
• Greet customers and assist with product questions and selections.

Skills

Customer service

Communication skills

Retail knowledge

Product training

Education

High School Diploma or GED

Tools

Forklift certification

POS system

Job description

Floor & Decor in Tinley Park, IL is seeking a Training Specialist to develop Product Sales Specialists and ensure outstanding customer service. You will deliver product knowledge, certify staff, and reinforce the company’s basic P’s of retail to drive sales and customer satisfaction.

The role requires a high school diploma, 1 year of customer service or sales experience, and strong communication. You will work in a fast-paced environment, perform forklift safety procedures when needed, and