Training & Merchandising Lead, Installation Materials

Floor & Decor; Lone Tree (CO); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Employee Stock Purchase Plan

Insurance plans

Paid time off

Job summary

Floor & Decor seeks a trainer for Product Sales Specialists to ensure outstanding customer service and expert product information. The role emphasizes leadership in the store and facilitating certification courses.

The position requires a high school diploma or GED, 1 year in customer service or sales, and excellent communication skills with the ability to multi-task in a fast-paced retail environment.

Qualifications

• High School Diploma or GED.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide direction to product sales specialists to ensure high customer service.
• Complete all product specialist certification courses.
• Demonstrate understanding of merchandise and installation.
• Coordinate pricing, merchandising and department organization.
• Greet customers and assist with product questions and selections.
• Process transactions at checkout and handle refunds per guidelines.

Skills

Customer service

Sales experience

Communication

Multi-tasking

Verbal & written

Education

High School Diploma or GED

Job description

Floor & Decor seeks a trainer for Product Sales Specialists to ensure outstanding customer service and expert product information. The role emphasizes leadership in the store and facilitating certification courses.

The position requires a high school diploma or GED, 1 year in customer service or sales, and excellent communication skills with the ability to multi-task in a fast-paced retail environment.