Department Secretary

Skaggs Community Hospital Association; Springfield (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Retirement with Employer Match

20+ hrs/week benefits

Job summary

CoxHealth in Springfield, MO seeks a Clerical Assistant to support the pathology department within a medical office setting. The role handles records, data entry, and routine office tasks while ensuring HIPAA compliance and coordinated communication with physicians and staff.

The position requires strong communication, reliability, and the ability to work both independently and as part of a team, with responsibilities including document handling and data accuracy.

Qualifications

• Preferred: High School Diploma or Equivalent
• Preferred: 2 Years Related Experience

Responsibilities

• Provide clerical support in a medical office setting and assist in customer service and team building within the pathology department.
• Support the pathology department and pathologists by photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone and data entry.
• Track legal cases as requested by the legal department and ensure HIPAA compliance for release of medical records and specimens.
• Ensure all pathology testing sent out for additional testing is completed and results are entered into the medical record.

Skills

Verbal & written communication

Independent & team work

Proficient computer skills

Office equipment knowledge

Office software knowledge

Customer service improvement

Data quality focus

Financial information focus

Education

High School Diploma or Equivalent

Job description

Facility

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department

1070 Laboratory South

Scheduled Weekly Hours

40

Hours

8:00 AM - 4:30 PM

Work Shift

Day Shift (United States of America)

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

Named one of Modern Healthcare's Best Places to work five times.

Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

Acknowledged by Forbes as one of the Best Employers for New Grads.

Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical
• Vision
• Dental
• Retirement with Employer Match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

Provides a variety of clerical duties while demonstrating customer service and team building skills within a medical office setting. Responsibilities in supporting the pathology department and pathologists including photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Responsible for tracking legal cases as request by the legal department. Ensuring proper HIPAA conditions are followed for release of medical records and/or specimens as requested by physicians and patients. Ensuring all pathology testing sent out for additional testing is completed and resulted in the medical record as required.

Education

Preferred: High School Diploma or Equivalent

Experience

Preferred: 2 Years Related Experience

Skills

• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient Computer skills
• Demonstrates a working knowledge of office equipment, software, specialized equipment, and office procedures pertinent to the position. Performs all functions utilizing optimal organizational priority setting
• Must be highly motivated to improve customer service, data quality and financial information for patient services

Licensure/Certification/Registration

N/A