Department Administration Manager

Dhpace; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance

401(k) with employer match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc. in Denver, CO is seeking a Department Administration Manager to lead the department’s activities, oversee billing, sales, and order entries, and drive process improvements.

You will conduct performance reviews, coach staff, coordinate shifts, and partner with other managers to ensure timely, quality customer service. A bachelor’s degree and 2+ years’ related experience are preferred; strong MS Office skills and excellent communication are essential.

Qualifications

• Bachelor's degree preferred with at least 2 years of related experience or an equivalent combination of education and experience.
• Proficiency in MS Office suites.
• Excellent time-management skills, ability to multi-task, prioritize work, and maintain urgency.
• Professional representation of the company with strong customer service and verbal communication skills.

Responsibilities

• Provide leadership including performance monitoring, process improvement, and employee development.
• Oversee daily activities within the department such as billing, sales, and order entries.
• Conduct employee performance reviews and provide counseling with improvement plans.
• Coordinate staffing with other managers to cover all shifts.
• Set work plans, assign duties, and define scope of authority.
• Provide technical advice and troubleshooting support when needed.
• Foster a cooperative climate to maximize morale and productivity while delivering quality customer service.
• Offer coaching and timely feedback to associates.

Skills

Time management

Multi-tasking

Verbal communication

Customer service

Education

Bachelor's degree

Tools

MS Office

Job description

Department Administration Manager

Denver, CO.

DH Pace Company, Inc. is a family‑owned, privately held business with annual sales exceeding $1 billion, operating through 60+ offices across the United States.

Job Responsibilities

• Provide leadership to include performance quality monitoring, process improvement, and employee development
• Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more
• Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans
• Work with other managers in scheduling staff to cover business needs on all shifts
• Discuss and establish work plan outline with staff; assign duties, responsibilities, and scope of authority
• Provide technical advice/trouble‑shooting assistance when needed
• Foster a cooperative working climate conducive to maximizing employee morale and productivity, while continuing to deliver quality customer service
• Provide coaching, call support, and balanced feedback to associates in a timely manner
• Other responsibilities as assigned

Job Qualifications

• Preferred bachelor’s degree and a minimum of two (2) years of related experience/training; equivalent combinations of education and experience considered
• Proficiency in MS Office suites
• Excellent time‑management skills, ability to multi‑task, prioritize work, and a sense of urgency
• Professional representation of the company with strong customer service and verbal communication skills

Pay Range

$60,000 – $85,000 USD

What We Offer

• Comprehensive medical, dental, and vision coverage available the first full month
• Generous paid time off, paid holidays, and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Additional Requirements

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer / Pay Confidentiality

The contractor will not disclose or protect pay information unless required by law or under specific circumstances as defined by 41 CFR 60‑1.35(c). DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.