Department Operations & Administration Lead

D.H. Pace Company, Inc.; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

HSA & FSA

Paid time off

Life insurance

Job summary

DH Pace Company, Inc. is seeking a Department Administration Manager to lead and support the department’s daily operations. Candidates should have a Bachelor’s degree and at least two years of related experience or an equivalent combination of education and experience.

The role includes overseeing billing, sales, order entries, staff scheduling, performance reviews, and cross-functional collaboration to ensure quality customer service across shifts.

Qualifications

• Bachelor’s degree preferred with 2+ years of related experience or training, or equivalent.
• Proficiency with MS Office Suites and standard business software.
• Strong customer service and professional communication skills.

Responsibilities

• Lead the department by monitoring performance quality and driving process improvements.
• Manage daily activities including billing, sales, and order entries.
• Conduct performance reviews and provide coaching with improvement plans.
• Collaborate with managers to schedule staff across all shifts.
• Provide technical guidance and problem-solving support.

Skills

Leadership

MS Office

Verbal communication

Time management

Education

Bachelor’s degree preferred

Job description

DH Pace Company, Inc. is seeking a Department Administration Manager to lead and support the department’s daily operations. Candidates should have a Bachelor’s degree and at least two years of related experience or an equivalent combination of education and experience.

The role includes overseeing billing, sales, order entries, staff scheduling, performance reviews, and cross-functional collaboration to ensure quality customer service across shifts.